All Posts by PayJunction Contributor

How Retailers Can Reduce Risk and Ease PCI DSS Compliance

How Retailers Can Reduce Risk and Ease PCI DSS Compliance

The retail industry is one of the most targeted industries for cyberattacks and data breaches. In fact, research shows that retail suffers more data breaches than the financial services, insurance and hospitality industries. Cybercriminals and hackers target retailers because they know they can easily get their hands on consumers’ personally identifiable information (PII), especially payment card data. As a result, we’ve all witnessed the headlines for large-scale data breaches at top retailers such as Target and Home Depot, which have negatively affected millions of consumers. These breaches have costly repercussions for retailers, who end up paying fines, legal fees…

4 Tactics to Increase Your E-Commerce Conversion Rate

4 Tactics to Increase Your E-Commerce Conversion Rate

If you sell products or services on your website, there’s probably one question that’s always at the forefront of your mind: “How can I get more people to buy my products?” The answer to this question lies in improving your conversion rate. As you hopefully already know, “conversion rate” is defined as the percentage of website visitors who take the desired action of the site. So, in the case of e-commerce, conversion rate refers to the percentage of people who visit your website and make a purchase. In general, an e-commerce conversion rate of at least 2 percent…

Why Investing in Customer Service and Support Is a Must

Why Investing in Customer Service and Support Is a Must

It’s no secret that business — in any industry — is extremely competitive. Winning over customers is a constant battle, and businesses are willing to invest a pretty penny if it means driving both consumer and customer attention away from their competitors. But skimping on the quality of your customer support could cost you, no matter how much money you dump into marketing your products or services. According to a study by NewVoiceMedia, U.S. businesses with poor customer service and support lose approximately $41 billion annually. Your customers expect you to help them whenever they need. But if you’re…

A Brief Guide to Writing Invoice Payment Terms

A Brief Guide to Writing Invoice Payment Terms

More often than not, an invoice is the final piece of communication that you’ll have with a customer or client. Much like the efforts made to give a positive first impression, you’ll want to make sure that your customer is leaving with a good feeling about you and your company. To ensure that the transaction runs smoothly and provides a long-lasting, positive impression, you’ll want to make sure the terms you include in your invoice are perfect. This will minimize the risk of any problems arising during the transaction and ensure that payment is fast and without…

Are B2B Payments Holding Your Business Back? Here’s How to Make Things Better

Are B2B Payments Holding Your Business Back? Here’s How to Make Things Better

Let’s set the scene: A customer visits a store, picks up an item, pays with his credit card and walks out. This is an extremely simple process, and it’s similar to how online payments work too. However, when it comes to B2B businesses, things can get a lot more complicated. There are invoices and quotes to prepare, potentially multiple departments involved that have different budgets and guidelines, plus countless hours of organizing involved, especially as transactions grow in size. If you accept B2B transactions, you’ll need to consider the systems you have in place. Do you accept…