All Posts by PayJunction Team

13 Productive Habits That Will Organize Your Work Life

13 Productive Habits That Will Organize Your Work Life

Who doesn’t want to walk out of work with a sense of satisfaction and accomplishment? Work success depends on your ability to take care of crucial tasks that drive your business forward, without logging hours of overtime. We’ve collected strategies to optimize your office, hours and workload for increased productivity. Get ready to say, “I got so much done!” Space Fighting to get comfortable and find the materials you need sabotages your work productivity before you even begin. Here’s how to make your space (both physical and virtual) work better for you: Work in designated areas. At…

Do You Know Your Customers? 5 Steps to Find Out

Do You Know Your Customers? 5 Steps to Find Out

A lot of marketing advice depends on businesses knowing who their target audience is. The problem is, it’s surprisingly difficult to define your customer base. Learn who’s likely to choose your business over and over, and you’re on your way to smarter marketing strategies. Know Who Your Customer Isn’t Everyone: The customer every small business would be thrilled to have, and the only customer that is impossible to attract. Small business owners may believe that their products appeal to the general population at large, but aiming to please everyone can hurt marketing efforts and sales. Take…

The Ultimate Guide to Marketing Your Service Business Like a Must-Have Product

The Ultimate Guide to Marketing Your Service Business Like a Must-Have Product

Marketing a service can feel like a more elusive task than marketing a product. Instead of selling a tangible product customers can see and hold, your job is to convince clients that your team can handle their project and deliver a service worth paying for. Consider these ideas to communicate the strengths of your service business. Focus on Results You may not offer a tangible product, but that doesn’t mean customers can’t feel the positive effects of working with you. Connect to the emotional or physical sensations customers experience when using your service. A children's hair salon, for…

How to Support Employees for a Stellar Customer Experience

How to Support Employees for a Stellar Customer Experience

Many customers hold the Internet in the palm of their hands, making it easier than ever for them to search comparable products. Your customer service experience, on the other hand, is harder to replicate. Providing a strong, supporting foundation for your employees — who represent your brand to customers — can build the kind of stellar customer experience that develops loyalty. Lead by Example If a manager talks about employees behind their backs, thinks of staff as a “resource” instead of people or refuses to answer questions, it’s hard to imagine how employees can develop a strong customer service mindset! Modeling…

Cash Register Bottleneck Effect in Business: How to Avoid It in Your Store

Cash Register Bottleneck Effect in Business: How to Avoid It in Your Store

Americans spend 37 billion hours a year waiting in line, according to The New York Times. Time spent waiting to make a purchase may play an important role in customer perception of their overall experience. Updating your cash register technology and techniques can cut down on the bottleneck effect in business and improve customer satisfaction. Use a Modern POS System The familiar “ka-ching!” of a cash register may soon become a thing of the past. POS systems that run on a computer or mobile device tend to run faster than traditional registers. Older models may not be well-equipped to process…