Latest Articles

How to Elevate Your Business Reporting With PayJunction

How to Elevate Your Business Reporting With PayJunction

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to create cumulative reports. If you’re used to a traditional credit card terminal, where you had to print out batch totals at the end of the day, our reports are going to save you time, increase organization and provide greater insights into your transactions. After logging into PayJunction, select “Reports” from the menu on the left, then select “Cumulative Report” from the sub-menu. The page will load with a report that you can customize. To do this, select the…

How to Reduce Chargebacks With Remote Signature Capture

How to Reduce Chargebacks With Remote Signature Capture

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to capture remote signatures and reduce chargebacks. If you ever need to dispute a chargeback, you will have to show the credit card company your customer’s signature for the transaction. Merchants who use traditional terminals for card-not-present transactions have to fax forms to their customers to collect a signature, which is a hassle. But with PayJunction’s remote signature capture, it’s fast and easy. Here’s how to collect a remote signature. Let’s start by processing a…

4 Stages of the Customer Journey for Your Small Business

4 Stages of the Customer Journey for Your Small Business

If you’ve never heard of a “customer journey,” you’re not alone. Understanding this concept is crucial, however, to develop a seamless experience that ensures that your customers are not only being found but retained long-term. So what is the customer journey? In essence, figuring out your customer's journey through the sales pipeline is understanding their experiences and being aware of their interactions with your business both geographically and across a number of other mediums. Understanding the customer journey as a business owner is the first step toward fostering the flow of customer experiences and gaining a deeper understanding…

7 Traits to Look for in a Smart Terminal

7 Traits to Look for in a Smart Terminal

In the wake of the liability shift, Smart Terminals have flooded the U.S. market. With the major selling point being EMV acceptance, many providers benefit as businesses continue to upgrade their equipment. However, a truly “smart” terminal goes above and beyond just accepting EMV. Here are seven attributes that make a Smart Terminal, well, smart. Recognition A Smart Terminal should not only accept EMV but should also recognize when a chip card is swiped. The smartest terminals have the ability to read all the magstripe data, which indicate whether the card supports EMV. The terminal will then reject the…

Meet the Smart Terminal by PayJunction

Meet the Smart Terminal by PayJunction

This is the Smart Terminal by PayJunction. It makes payment processing simpler and more secure than with traditional terminals — and it’s better for the environment too. Let’s take a look at how it works. As an example, Victoria is the office manager at Dr. Smith Dermatology. One of her favorite patients, Oliver, has stopped in to pick up some sunblock and is ready to pay. Victoria enters the amount into her computer and requests payment from Oliver. It shows up on the Smart Terminal, and Oliver is presented with a variety of payment options: a classic credit card,…