“PJ University” Posts

How to Accept Credit Card Payments on Phone and Reduce Chargebacks

How to Accept Credit Card Payments on Phone and Reduce Chargebacks

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to capture remote signatures and reduce chargebacks. If you ever need to dispute a chargeback, you will have to show the credit card company your customer’s signature for the transaction. Merchants who use traditional terminals for card-not-present transactions have to fax forms to their customers to collect a signature, which is a hassle. But with PayJunction’s remote signature capture, it’s fast and easy. Here’s how to collect a remote signature. Let’s start by processing a…

Meet the Smart Terminal by PayJunction

Meet the Smart Terminal by PayJunction

This is the Smart Terminal by PayJunction. It makes payment processing simpler and more secure than with a traditional credit card terminal — and it’s better for the environment too. Let’s take a look at how it works. As an example, Victoria is the office manager at Dr. Smith Dermatology. One of her favorite patients, Oliver, has stopped in to pick up some sunblock and is ready to pay. Victoria enters the amount into her computer and requests payment from Oliver. It shows up on the Smart Terminal, and Oliver is presented with a variety of payment options: a…

How to Read a PayJunction Merchant Statement on Tiered Pricing

How to Read a PayJunction Merchant Statement on Tiered Pricing

At PayJunction, we provide a detailed breakdown of our customers’ bills each month, which we’ll show you how to read below. For customers on Tiered pricing, transactions fall into three or four price tiers dictated by the risk or reward associated with the transaction — the higher the risk (e.g. keying in a transaction) or reward (e.g. an airline miles card), the higher the cost. The major benefit of Tiered pricing is its easy-to-understand structure. In the processing-details section of our merchant statements, you can see which tier each transaction falls into and the corresponding rate applied. Understanding…

How to Void or Refund Transactions With PayJunction

How to Void or Refund Transactions With PayJunction

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to void and refund transactions. To void or refund a transaction with a traditional terminal, customers would have to come to your business or you’d need to call them to get their credit card info. But, PayJunction has eliminated these steps – making it fast and easy for everyone. Here’s how it works. When choosing between voiding or refunding a transaction, voiding is usually the best option. Since it cancels the transaction before it becomes settled, it saves you…

How to Read a PayJunction Merchant Statement on Interchange-Plus Pricing

How to Read a PayJunction Merchant Statement on Interchange-Plus Pricing

At PayJunction, we provide a detailed breakdown of our customers’ bills each month, which we’ll discuss in detail below. For customers on Interchange-plus pricing, transactions are charged based on their wholesale cost (as dictated by the card brands Visa, MasterCard, Discover and Amex) plus a consistent provider markup. The major benefits with Interchange-plus pricing are transparency and affordability. You know exactly what the true cost is for each transaction and how much money you’re paying your provider. In the processing-details section of our merchant statements, you can see each card type, the discount (or wholesale) rate and the…