“Rates” Posts

Manual Card Processing: Everything You Need to Know

Manual Card Processing: Everything You Need to Know

If you run or work for a business that accepts card-not-present transactions, it’s important to understand the finer points of manual card processing. While it’s easy to simply gloss over these steps, especially when you’re on the phone with a customer and want to provide a fast, positive customer experience, it’s both a security and financial risk to not process manual payments with care. Card-not-present transactions represent the largest percentage of card fraud, and it’s trending up. Fraudulent e-commerce transactions are expected to reach $19 billion in 2018, with card-not-present fraud accounting for 45 percent…

The Importance of Correct Merchant Account Setup on Tiered Pricing

The Importance of Correct Merchant Account Setup on Tiered Pricing

There are a number of factors to consider when setting up your merchant account. Which Merchant Account Providers are trustworthy? Which one offers the best product? Which one will treat you like a valued customer? Once you’ve chosen a provider, there are even more decisions to make. What equipment does your business need? Who should you delegate tasks and account access to? Which rate plan should your business be set up on? Working with a trusted provider will ensure that your merchant account — and your rate plan — is configured to fit your business needs. If a Tiered rate plan…

6 Questions to Ask If You Don’t Understand Your Merchant Statements

6 Questions to Ask If You Don’t Understand Your Merchant Statements

We understand that trying to read your merchant statements can range from frustrating to downright impossible. We can relate to this even though our risk department reviews hundreds of merchant statements every month. Our combined years of experience analyzing merchant statements have allowed us to identify the following six questions which we encourage every business owner to consider. Rather than surrender to the complexity of your merchant statements, do what’s best for your business and seek answers to any questions you have. Not doing so could cost your business thousands of dollars in hidden fees and unethical billing. Do…