“Remote Signature” Posts

3dcart Expands Features for PayJunction Integration

3dcart Expands Features for PayJunction Integration

Business owners turn to 3dcart for a comprehensive, easy-to-set-up e-commerce solution. They can set up their online stores in minutes and expand their sales online. The 3dcart software is fully hosted, packed with e-commerce features ranging from inventory control to shipping to customer service and marketing, and comes with 24/7 free tech support every day of the year. 3dcart’s built-in suite of SEO tools are the most complete in the industry, and a wide selection of mobile-friendly themes make it easy to build a beautiful and functional online storefront. Furthermore, 3dcart is integrated with payment providers who process…

How to Reduce Chargebacks With Remote Signature Capture

How to Reduce Chargebacks With Remote Signature Capture

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to capture remote signatures and reduce chargebacks. If you ever need to dispute a chargeback, you will have to show the credit card company your customer’s signature for the transaction. Merchants who use traditional terminals for card-not-present transactions have to fax forms to their customers to collect a signature, which is a hassle. But with PayJunction’s remote signature capture, it’s fast and easy. Here’s how to collect a remote signature. Let’s start by processing a…

Will an Electronic Signature Hold Up in Court?

Will an Electronic Signature Hold Up in Court?

In the age of convenience, it’s no surprise that documents — and even signatures — are being digitized. In comparison to the old process of mailing documents to obtain a signature or requiring a customer to visit your business, digital signatures offer an efficiency boon for businesses and customers alike. You’ve likely shopped at a business that had an electronic PIN pad that prompted you to sign on the screen instead of printed receipt paper. If you’re a business owner, this likely prompted you to wonder, “Are electronic signatures as legally binding as traditional paper signatures?” If you’re…

How to Fight a Chargeback (and Win)

How to Fight a Chargeback (and Win)

Credit card fraud is bad for everyone but the fraudster. As a consumer, you might spot fraudulent transactions on your credit card statement that send you into a panic. You’re anxious to receive financial reimbursement, safeguard your identity and determine how your payment information was obtained. Businesses stand to face huge losses as well: They absorbed 38 percent of U.S. fraud losses in 2014, totaling $2.95 billion. If a business can’t properly fight the fraud, it takes the loss. The trend isn’t letting up. Monthly fraud attempts and the percent of revenue lost to fraud…

A Defense for Disputed Credit Card Charges

A Defense for Disputed Credit Card Charges

If your business takes phone and online orders, but doesn’t collect customers' signatures for these transactions, you’re leaving your business vulnerable to chargebacks. If there is a dispute, you can’t prove the customer verified the transaction, so you lose by default. Sure, you might be able to collect a signature by faxing forms but, let’s be honest, that’s just a waste of everyone’s time. To protect your business against disputed credit card charges, you need to collect signatures for every type of transaction you process. By always collecting a signature, you’ll arm your…