“Remote Signature” Posts

How to Avoid a Credit Card Chargeback and Obtain Buyer Intent

How to Avoid a Credit Card Chargeback and Obtain Buyer Intent

If you work for an auto dealership, you may, unfortunately, be familiar with the following scenario: A customer calls your dealership to book a service. You don’t have one of the necessary parts on hand, so your dealership orders it and plans to bill the customer when the service is completed. However, the customer ultimately ends up going elsewhere for the service, leaving the dealership to cover the cost of the ordered part. Capturing buyer intent is a goal for any auto dealership. It ensures that the orders you place and conversations you have really go somewhere. It helps…

A Safer Way to Take Over the Phone Payments for Your Vet Practice

A Safer Way to Take Over the Phone Payments for Your Vet Practice

When the integrity of transaction data is in question, prioritizing swift checkout and customer experience can be a challenge for veterinary receptionists. While it’s not uncommon for veterinary practices to take phone orders, it is likely most receptionists have worried about fraudulent or incorrect charges. With outdated credit card processing terminals and subpar Payment Gateway features, veterinary receptionists have good reason to stress over these types of transactions. The antiquated technology behind these devices and softwares won’t promote secure over the phone payment practices. However, with a refined Virtual Terminal, you can accept over the phone payments in…

3dcart Expands Features for PayJunction Integration

3dcart Expands Features for PayJunction Integration

Business owners turn to 3dcart for a comprehensive, easy-to-set-up e-commerce solution. They can set up their online stores in minutes and expand their sales online. The 3dcart software is fully hosted, packed with e-commerce features ranging from inventory control to shipping to customer service and marketing, and comes with 24/7 free tech support every day of the year. 3dcart’s built-in suite of SEO tools are the most complete in the industry, and a wide selection of mobile-friendly themes make it easy to build a beautiful and functional online storefront. Furthermore, 3dcart is integrated with payment providers who process…

How to Accept Credit Card Payments on Phone and Reduce Chargebacks

How to Accept Credit Card Payments on Phone and Reduce Chargebacks

Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to capture remote signatures and reduce chargebacks. If you ever need to dispute a chargeback, you will have to show the credit card company your customer’s signature for the transaction. Merchants who use traditional terminals for card-not-present transactions have to fax forms to their customers to collect a signature, which is a hassle. But with PayJunction’s remote signature capture, it’s fast and easy. Here’s how to collect a remote signature. Let’s start by processing a…

Will an Electronic Signature Hold Up in Court?

Will an Electronic Signature Hold Up in Court?

In the age of convenience, it’s no surprise that documents — and even signatures — are being digitized. In comparison to the old process of mailing documents to obtain a signature or requiring a customer to visit your business, digital signatures offer an efficiency boon for businesses and customers alike. You’ve likely shopped at a business that had an electronic PIN pad that prompted you to sign on the screen instead of printed receipt paper. If you’re a business owner, this likely prompted you to wonder, “Are electronic signatures as legally binding as traditional paper signatures?” If you’re…