--- title: 4 Must Do's To Expand Your Medical Practice Into E-Commerce description: Breaking into e-commerce would be a smart move for your practice, but make sure you complete these must do’s before launch. image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/medical-practice-e-commerce-1.svg --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 - Features - Solutions - Developers - [Pricing](https://www.payjunction.com/payments/pricing.html) - Resources [See a Demo](https://www2.payjunction.com/tour-payjunction) Features - EXPLORE PRODUCTS [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) - ACCEPT PAYMENTS [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH Electronic Checks](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - EXPLORE CAPABILITIES [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) Solutions - [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. 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As costs increase and technology advances, it only makes sense that patients want a more unique experience with their doctors. While [patient payment trends](https://blog.payjunction.com/patient-payments-health-care/) point to an increased preference in digital correspondence rather than in-person, it only makes sense for more practices to break into e-commerce to meet patient expectations. ## Payment Processing Demo Schedule 15 minutes with a payments expert Get a customized PayJunction product walk-through Understand requirements and pricing Determine your SAVINGS! GET DEMO NOW Below, we outline four tasks practices should absolutely complete in order to break into e-commerce. ### Register With LegitScript or NABP A pharmacy, where medicinal drugs are dispensed and sold, can also take place online. While e-commerce for medical practices can offer more than just prescriptions, such as wellness packages for patients to purchase, this first step could have major implications if overlooked. In order for medical practices to have an online pharmacy, the business must be registered with either [LegitScipt](https://www.legitscript.com/service/certification/healthcare/) or [NABP](https://nabp.pharmacy/). In addition, certain card issuers have requirements practices need to adhere to. Visa and MasterCard require that any pharmacy keying in transactions require the following: Failure to comply with these requirements can result in a minimum fine of $10,000. Once confirmed, the online pharmacy will be [listed and available to the public](https://safe.pharmacy/). ### Integrate Your Providers E-commerce requires a [variety of providers](https://blog.payjunction.com/e-commerce-payment-systems/) to make the complete experience possible. These include a shopping cart, a Payment Gateway and a Merchant Service Provider. As a traditional medical practice with a physical location, it’s likely you already work with a Merchant Service Provider. Many “turnkey” providers will handle the payments for you, but tread with caution. Unfortunately, it’s not uncommon for these providers to practice unethical billing when it comes to merchant fees. You can even consolidate these providers by opting for an all-in-one provider that covers both the gateway and merchant account services. Doing so will not only remove one more party from the list of providers you have, but likely [remove monthly fees](https://blog.payjunction.com/payment-gateway-bill-e-commerce/) associated with a stand-alone Payment Gateway. [Integrating](https://blog.payjunction.com/online-payment-services/) these will streamline the flow of sales from the online pharmacy to the back-end portal where inventory, sales and reports are managed. This can also mean having visibility of both your in-person practice and online pharmacy in the same place. Failing to do so will mean a poor user experience for patients and customers, and could lead your e-commerce side of the business to failure. ### **Offer Payment Plans** The [shift to high deductible health plans](https://blog.payjunction.com/patient-payments/) means more financial responsibility on patients. Offering patients the option of payment plans, especially for prescriptions, would provide the flexibility patients need to get the healthcare they require and allow them to pay for it in a way they know they can. You can collect these incremental payments via an [automated, recurring payment plan](https://blog.payjunction.com/recurring-billing-benefits/), or allow your patients to submit payment when due through your e-commerce website. Offering payment plans with an e-commerce website means more accessibility and less obstacles for patients. ### **Go Digital With Communications** While a medical practice has a physical location and people in-house to communicate with, it’d be wise to go digital in communication with patients when breaking into e-commerce. Why? For one, it would be familiar to patients using your e-commerce website, since the majority of communication for e-commerce businesses are digital. While digital communication is increasingly preferred by patients, it also poses benefits to medical practices. Digital communication of bills means quicker payment fulfillment by patients and less costs around paper for your practice. ## Start setting up your practice with e-commerce today! [![SPEAK WITH A SPECIALIST](https://no-cache.hubspot.com/cta/default/635739/8a71deec-df30-45ba-b21b-5029d6fcdc1b.png)](https://cta-redirect.hubspot.com/cta/redirect/635739/8a71deec-df30-45ba-b21b-5029d6fcdc1b) Have you already considered taking your practice into e-commerce? Tell us about the obstacles or questions you’re facing in the comments section below! [E-Commerce](https://blog.payjunction.com/topic/e-commerce) [Medical Practices](https://blog.payjunction.com/topic/medical-practices) --- ##### [![How to Streamline Your Online Payment Services](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/online-payment-services.svg) How to Streamline Your Online Payment Services](https://blog.payjunction.com/online-payment-services) ##### [![Merchant Processing: 3 Tips to Know](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/merchant-processing.svg) Merchant Processing: 3 Tips to Know](https://blog.payjunction.com/merchant-processing) ###### About Author ![Picture of Ursula Librizzi](https://blog.payjunction.com/hs-fs/hubfs/Ursula_Librizzi.jpg?width=200&height=200&name=Ursula_Librizzi.jpg) ### Ursula Librizzi Ursula is the sales and marketing operations manager for PayJunction. She oversees daily marketing tasks and liaises between the sales and marketing departments. ###### Related Posts ## [![What Is Online Credit Card Processing?](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/online-credit-card-processing.svg) What Is Online Credit Card Processing? Online credit card processing refers to card-not-present payments that are completed on an e-commerce website via a Payment Gateway. The gateway is either provided by or integrated with a Merchant Service Provider.](https://blog.payjunction.com/online-credit-card-processing) ## [![3 Tips to Boost E-Commerce Sales and the Customer Experience](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/e-commerce-sales.svg) 3 Tips to Boost E-Commerce Sales and the Customer Experience All too often, fast-growing e-commerce businesses can fall victim to their own success. It can happen across many different facets of operations: skyrocketing sales overwhelm in-house order fulfillment, accelerated production negatively affects quality, or maybe a clunky online payment form churns out abandoned shopping carts instead of satisfied customers.](https://blog.payjunction.com/e-commerce-sales) ## [![Ecommerce Credit Card Processor: How It Can Grow Your Business](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/ecommerce-credit-card-processor.svg) Ecommerce Credit Card Processor: How It Can Grow Your Business As a business owner, you’ve probably lost count of how many times you’ve heard that e-commerce is the way of the future. At the same time, with in-store spending at brick and mortar locations predicted to make up nearly 90 percent of all retail sales in the United States in 2019, you might also be wondering whether e-commerce is overhyped.](https://blog.payjunction.com/ecommerce-credit-card-processor) ## Meet a Payment System You’ll Love - ###### FEATURES [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) - [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) - ###### RESOURCES [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) - [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) - ###### RESOURCES [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) ##### 800-601-0230 SIGN UP FOR OUR NEWSLETTER  Become a better advocate for your business. 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