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How A Digital Chargeback Management System Can Streamline the Dispute Process
A Surge in Chargebacks The COVID-19 pandemic accelerated the shift to e-commerce as businesses enacted safe, remote interaction models including curbside servicing, order ahead, and buy online pickup in store. The inability for a business to see a customer in person and run a card-present transaction on an EMV device also means that there is a higher risk for fraud and resulting chargebacks. Some chargebacks—such as duplicate transactions and processing errors—are legitimate, while others are a result of fraud or a customer dispute.
PayJunction Team
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How to Receive, Review and Respond to Digital Chargeback Notifications
Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is on how to use our new electronic notification feature to review and respond to chargebacks via email and the Virtual Terminal.
PayJunction Team
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3 Tips to Boost E-Commerce Sales and the Customer Experience
All too often, fast-growing e-commerce businesses can fall victim to their own success. It can happen across many different facets of operations: skyrocketing sales overwhelm in-house order fulfillment, accelerated production negatively affects quality, or maybe a clunky online payment form churns out abandoned shopping carts instead of satisfied customers.
Jake Rheude
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Before + After: Curbside Prompts Veterinary Specialty Services to Improve the Payment Experience
Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and emergency hospital committed to providing advanced veterinary care for pets in the greater St. Louis area. It was established in 2004, and a satellite facility opened in 2017. VSS employs more than 200 staff, including doctors, administrators, vet techs, and client service representatives (CSRs).
PayJunction Team
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4 Tips to Boost Your Vet Clinic’s Payment-Related Productivity
If the pandemic taught the veterinary industry anything, it’s that practices had to quickly adjust to changing social norms, including how to safely accept payments. Time saving and productive payment practices are a must to meet changing client behaviors and evolving payment methods.
PayJunction Team
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4 Efficient Remote Payment Methods for Your Vet Clinic
Going curbside was a major change for the veterinary industry due to the pandemic.
PayJunction Team
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