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Managing operational costs is more critical than ever in today's competitive automotive industry. One often-overlooked opportunity for dealerships lies in surcharging—a payment strategy that allows businesses to offset credit card fees and processing costs by passing them on to customers. Automotive dealerships can significantly enhance profitability by implementing a compliant surcharging program. This approach is a game changer that benefits both single-location and multi-location dealerships, providing a scalable solution for financial success. There are some risks of customer dissatisfaction that should be considered, but, with proper implementation, these can be minimized.
READ MOREDocTerra Mobile Veterinary Services is a 24-foot all-mobile veterinary clinic in North Carolina. The clinic provides the same veterinary care as a brick-and-mortar practice for all pets, large and small: dogs, cats, birds, turtles, rabbits, horses, farm animals, and even ostriches. The vet team drives to patients’ homes and farms for wellness checks, emergency care, surgery, dentistry work, lab tests, and radiology. DocTerra uses Covetrus Pulse, a cloud-based Veterinary Operating System, to manage their practice.
READ MOREAutomotive dealers know that successful transactions are critical for revenue, customer satisfaction, and trust. However, an increasingly familiar challenge dealers face is managing chargebacks: the financial reversal of a credit card transaction initiated by the cardholder’s bank. While often valid, chargebacks can also result from customer misunderstandings or fraudulent activity, creating financial strain and administrative headaches for dealerships.
READ MORETo stay competitive in the automotive industry means embracing modern payment solutions that create operational efficiency and enhance customer satisfaction. PayJunction is leading this shift by integrating advanced payment technologies into dealership management systems (DMS). Whether you manage a single location or a multi-location operation, incorporating these solutions is crucial for reducing errors, ensuring consistency, and future-proofing your dealership’s payment processes.
READ MOREOnce again, PayJunction received critical acclaim during the 2024 awards season, taking home seven Gold, one Silver, and one Organization of the Year award. This year’s nine awards surpassed the six PayJunction received in 2023.
READ MOREIn the fast-paced automotive industry, how dealerships handle payments can significantly impact customer satisfaction, loyalty, and operational efficiency. From first impressions on the sales floor to repeat visits in the service lanes, every interaction shapes the overall experience.
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