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All too often, fast-growing e-commerce businesses can fall victim to their own success. It can happen across many different facets of operations: skyrocketing sales overwhelm in-house order fulfillment, accelerated production negatively affects quality, or maybe a clunky online payment form churns out abandoned shopping carts instead of satisfied customers.READ MORE
Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and emergency hospital committed to providing advanced veterinary care for pets in the greater St. Louis area. It was established in 2004, and a satellite facility opened in 2017. VSS employs more than 200 staff, including doctors, administrators, vet techs, and client service representatives (CSRs).READ MORE
If the pandemic taught the veterinary industry anything, it’s that practices had to quickly adjust to changing social norms, including how to safely accept payments. Time saving and productive payment practices are a must to meet changing client behaviors and evolving payment methods.READ MORE
Going curbside was a major change for the veterinary industry due to the pandemic.READ MORE
The pandemic forced veterinary practices to quickly implement procedures for safe and healthy in-person interactions between staff and clients. It also fueled an exponential growth in contactless and digital payments, with nearly 80% of consumers worldwide changing how they pay in order to reduce contact. Together, these behavioral adjustments have forever changed how veterinary practices will handle payments made at their clinics.READ MORE
Running a law firm is hectic and stressful, and filled with paperwork. Law practitioners juggle their time managing multiple clients, contract revisions and court-enforced mandates and deadlines. Office staff must ensure that the legal team has the information and tools necessary to quickly address client needs. Furthermore, when it comes to the financial side of the business, partners require access to reports and analytics to measure performance that helps drive decisions.READ MORE