--- title: Remove the Hassle From Credit Card Refunds description: Credit card refunds are cumbersome for businesses and customers, alike. We offer a solution that’s convenient and efficient for everyone. image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/credit-card-refunds.svg --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 - Features - Solutions - Developers - [Pricing](https://www.payjunction.com/payments/pricing.html) - Resources [See a Demo](https://www2.payjunction.com/tour-payjunction) Features - EXPLORE PRODUCTS [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) - ACCEPT PAYMENTS [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH Electronic Checks](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - EXPLORE CAPABILITIES [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) Solutions - [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. 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Seems simple enough. But what about when the purchase is for a service, like a deposit for a medical procedure? There’s no item to return, so the customer doesn’t have a good reason to visit to the clinic if he decides he no longer wants to go through with the procedure. With old-fashioned credit card terminals, this inconvenience can’t be avoided. To get a refund, the customer must visit to the clinic to reswipe the card he made the purchase with or call in to provide the credit card number over the phone to a staff member. It’s unlikely this cumbersome process will leave the customer satisfied. But what if there was a solution to this problem? ## Credit Card Refunds With the Click of a Button What if credit card refunds could be issued with the click of a button? Regardless of transaction method — in-person, online or keyed-in — this feature should be included with any [Virtual Terminal](https://blog.payjunction.com/virtual-terminal-credit-card-processing) you're considering using for your business. ## Payment Processing Demo Schedule 15 minutes with a payments expert Get a customized PayJunction product walk-through Understand requirements and pricing Determine your SAVINGS! GET DEMO NOW Ideally, your Virtual Terminal stores all transaction information and cardholder data securely in the cloud and in adherence to PCI Level 1 compliance. With a recorded history of all transactions made, all a staff member has to do is search for the transaction and click “refund,” without inconveniencing the customer. With the right Virtual Terminal software, your staff should be able to search for a transaction using any of the following potential queries: - Transaction ID - Invoice number - Customer name - Amount - Last 4 digits of the credit card number Once located in the system, a partial or full credit card refund can be issued. In the case of a misentered transaction total or membership cancellation, the best Virtual Terminal can provide a no-fuss solution. Leave a positive and lasting impression on your customers with a convenient, quick and painless credit card refund process. ## Avoid Credit Card Refunds by Voiding Purchases Did a customer change her mind immediately after making a purchase? If the processed transaction hasn’t been settled yet, a good Virtual Terminal should let you simply cancel the payment by voiding the transaction. This results in a faster return of funds for the customer and saved [processing fees](https://blog.payjunction.com/credit-card-processing-explained/) for your business. Refunds take three to five business days to be credited back onto your customer’s card, whereas voids take only one to three days to process. If you don’t want certain staff members to be able to issue refunds, you'll want a Virtual Terminal that has user access controls. This would allow admins to turn off the ability to issue refunds for certain employees, along with a number of other permissions. ## Want help shopping for a Virtual Terminal? [![LOOK FOR THESE 5 FEATURES](https://no-cache.hubspot.com/cta/default/635739/4555e517-347d-4e57-a916-20b867b3d8e9.png)](https://cta-redirect.hubspot.com/cta/redirect/635739/4555e517-347d-4e57-a916-20b867b3d8e9) Is your business a service provider? Would one-click credit card refunds make things simpler for you? Let us know how you think this could impact your business in the comments section below. [Cards on File](https://blog.payjunction.com/topic/cards-on-file) [Virtual Terminal](https://blog.payjunction.com/topic/virtual-terminal) --- ##### [![How to Sidestep Unfair Contract Terms](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/contract-terms-unethical-billing.svg) How to Sidestep Unfair Contract Terms](https://blog.payjunction.com/contract-terms-unethical-billing) ##### [![Improper Merchant Underwriting Directly Affects Your Business](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/merchant-underwriting-unethical-billing.svg) Improper Merchant Underwriting Directly Affects Your Business](https://blog.payjunction.com/merchant-underwriting-unethical-billing) ###### About Author ![Picture of Christina Lavingia](https://blog.payjunction.com/hs-fs/hubfs/Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg?width=200&height=200&name=Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg) ### Christina Lavingia Christina Lavingia delights in crafting content that helps business owners fight fraud, reduce risk and process payments with ease. ###### Related Posts ## [![Four Ways to Reduce the Spread of Germs at the Checkout](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/reduce-germs-checkout.svg) Four Ways to Reduce the Spread of Germs at the Checkout COVID-19 has forced us all to evaluate social interactions, and has underscored the importance of washing our hands and sanitizing surfaces to reduce chances of transmission.](https://blog.payjunction.com/reduce-germs-checkout) ## [![Rethinking the Fixed Ops Checkout: Capture More Profit on Every Repair Order](https://blog.payjunction.com/hubfs/fixed-ops-payment-strategies.png) Rethinking the Fixed Ops Checkout: Capture More Profit on Every Repair Order Payment processing is one of the few controllable expenses left in today's dealership.](https://blog.payjunction.com/rethinking-the-fixed-ops-checkout-capture-more-profit-on-every-repair-order) ## [![4 Reasons to Use a Credit Card Machine in Your Business](https://blog.payjunction.com/hubfs/credit-card-machine.svg) 4 Reasons to Use a Credit Card Machine in Your Business It’s important to offer a variety of payment options to your customers. But if you’re considering bypassing getting a credit machine, you’re missing out on a number of helpful benefits for your business that go beyond mere ease of payment. Here are four reasons you shouldn’t overlook this important piece of hardware.](https://blog.payjunction.com/credit-card-machine) ## Meet a Payment System You’ll Love - ###### FEATURES [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) - [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) - ###### RESOURCES [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) - [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) - ###### RESOURCES [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) ##### 800-601-0230 SIGN UP FOR OUR NEWSLETTER  Become a better advocate for your business. 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