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Any time you obtain a financial product, be it a bank account or a loan, you have to provide some personal information. This process protects the lender from fraud and ensures that the relationship is transparent.
READ MOREWhen the integrity of transaction data is in question, prioritizing swift checkout and customer experience can be a challenge for veterinary receptionists. While it’s not uncommon for veterinary practices to take phone orders, it is likely most receptionists have worried about fraudulent or incorrect charges.
READ MOREHaving fewer, consolidated systems is preferable to managing disjointed systems that require duplicate data entry. This is exactly the reason software vendors look to integrate with other providers to deliver more features, while end users seek comprehensive solutions that meet all their needs.
READ MOREOverseeing the front office of a veterinary practice entails more than just greeting incoming clients and patients. The average day of most veterinary receptionists includes taking calls, preparing prescriptions, cleaning exam rooms, confirming appointments and processing all fees.
READ MOREI’m sure you wouldn’t argue that more paperwork is a good thing at your dealership. It’s difficult to organize and maintain tons of paperwork, and it may feel like there’s no escape from it. It’s simply part of the job.
READ MORENo doubt your veterinary practice goes to great lengths to deliver the best veterinary customer service it can. From maintaining a clean front office to delivering the best patient care and providing a fast checkout process, you do what you can to keep clients and patients happy.
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