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It can be challenging to manage all your dealership’s departments and ensure multiple cashiers are processing payments correctly and in a way that will make reporting clean. It’s constant work that takes precious time out of your day.
READ MOREAs a controller, you wear a lot of hats with the running goal of maintaining visibility over your dealership. Gathering receipts, verifying sales and preparing reports takes precious time out of your day. Over a month, that work could potentially total 18 hours of your time. With a Virtual Terminal, you could save that time (and more) while increasing visibility over your dealership’s many moving parts. A Virtual Terminal is a software service that connects with your payment terminal to digitally record all sales information.
READ MORELet’s set the stage for a typical day at your dealership. Your customers drop off their cars at your bustling service department and head out to lunch while repairs are made. A technician notices an issue and calls the customer for permission to move forward with the repair. An over-the-phone payment is made to authorize the transaction before the work is done and the customer comes by later that afternoon to pick up the car.
READ MOREAccepting credit card payments only gets more complicated when managing a multi-location dealership – even more so when each location has different departments.
READ MOREIf you work for an auto dealership, you may, unfortunately, be familiar with the following scenario: A customer calls your dealership to book a service. You don’t have one of the necessary parts on hand, so your dealership orders it and plans to bill the customer when the service is completed. However, the customer ultimately ends up going elsewhere for the service, leaving the dealership to cover the cost of the ordered part.
READ MOREI’m sure you wouldn’t argue that more paperwork is a good thing at your dealership. It’s difficult to organize and maintain tons of paperwork, and it may feel like there’s no escape from it. It’s simply part of the job.
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