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Managing an auto dealership’s service operations in good times is stressful enough. The coronavirus pandemic demands even more from service techs, requiring them to adopt business practices that adhere to health and safety standards. And it all must be done without compromising the service experience.
READ MOREThe COVID-19 health crisis has forced auto dealerships to examine and implement best practices that provide for safe and healthy interactions between staff and customers. According to a survey from Visa, nearly 80% of consumers worldwide have changed how they pay in order to reduce contact, and they are rewarding businesses that take COVID-19 safety measures seriously. Service Managers and General Managers are benefiting from payment practices like touch-free service that support social distancing and improve the customer experience at their dealership.
READ MOREToyota Pasadena opened its doors over two decades ago. As a family-owned business, everyone who works there strives to make customers feel welcome. They take pride in delivering customer satisfaction built on a solid and trusted relationship.
READ MOREWe understand the hefty responsibilities your controller faces. As the ‘village leader’ she is tasked with maintaining financial order at the dealership, which ranges from producing periodic financial reports to overseeing the maintenance of accounting records.
READ MOREIt can be challenging to manage all your dealership’s departments and ensure multiple cashiers are processing payments correctly and in a way that will make reporting clean. It’s constant work that takes precious time out of your day.
READ MOREAs a controller, you wear a lot of hats with the running goal of maintaining visibility over your dealership. Gathering receipts, verifying sales and preparing reports takes precious time out of your day. Over a month, that work could potentially total 18 hours of your time. With a Virtual Terminal, you could save that time (and more) while increasing visibility over your dealership’s many moving parts. A Virtual Terminal is a software service that connects with your payment terminal to digitally record all sales information.
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