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As a controller, you wear a lot of hats with the running goal of maintaining visibility over your dealership. Gathering receipts, verifying sales and preparing reports takes precious time out of your day. Over a month, that work could potentially total 18 hours of your time. With a Virtual Terminal, you could save that time (and more) while increasing visibility over your dealership’s many moving parts. A Virtual Terminal is a software service that connects with your payment terminal to digitally record all sales information.READ MORE
Let’s set the stage for a typical day at your dealership. Your customers drop off their cars at your bustling service department and head out to lunch while repairs are made. A technician notices an issue and calls the customer for permission to move forward with the repair. An over-the-phone payment is made to authorize the transaction before the work is done and the customer comes by later that afternoon to pick up the car.READ MORE
Rogers & Rogers is your typical multi-location auto dealership. Sherice Gonzales, the dealership’s customer relationships manager, interacts daily with numerous customers. For her and other staff members, each day is busy as Rogers & Rogers features various brands at multiple locations.READ MORE
Accepting credit card payments only gets more complicated when managing a multi-location dealership – even more so when each location has different departments.READ MORE
If you work for an auto dealership, you may, unfortunately, be familiar with the following scenario: A customer calls your dealership to book a service. You don’t have one of the necessary parts on hand, so your dealership orders it and plans to bill the customer when the service is completed. However, the customer ultimately ends up going elsewhere for the service, leaving the dealership to cover the cost of the ordered part.READ MORE
You have a batch report that shows a total of $5,000 that should be deposited into your bank account. But when you check your bank deposit, you only see $4,800. With old terminals, lining up your auto dealership’s credit card sales to its bank account deposits is a nightmare.READ MORE