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Healthy Payment Solutions Drive Customer Satisfaction at Auto Dealerships
The COVID-19 health crisis has forced auto dealerships to examine and implement best practices that provide for safe and healthy interactions between staff and customers. According to a survey from Visa, nearly 80% of consumers worldwide have changed how they pay in order to reduce contact, and they are rewarding businesses that take COVID-19 safety measures seriously. Service Managers and General Managers are benefiting from payment practices like touch-free service that support social distancing and improve the customer experience at their dealership.
PayJunction Team
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How Contactless Payments Improved Toyota Pasadena’s Customer Experience During the COVID-19 Crisis
Toyota Pasadena opened its doors over two decades ago. As a family-owned business, everyone who works there strives to make customers feel welcome. They take pride in delivering customer satisfaction built on a solid and trusted relationship.
PayJunction Team
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4 Features to Improve Your Controller's Day
We understand the hefty responsibilities your controller faces. As the ‘village leader’ she is tasked with maintaining financial order at the dealership, which ranges from producing periodic financial reports to overseeing the maintenance of accounting records.
Ursula Librizzi
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How to Manage Your Dealership’s Cashiers More Effectively
It can be challenging to manage all your dealership’s departments and ensure multiple cashiers are processing payments correctly and in a way that will make reporting clean. It’s constant work that takes precious time out of your day.
Ursula Librizzi
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How to Save Time and Gain More Visibility Over Your Dealership
As a controller, you wear a lot of hats with the running goal of maintaining visibility over your dealership. Gathering receipts, verifying sales and preparing reports takes precious time out of your day. Over a month, that work could potentially total 18 hours of your time. With a Virtual Terminal, you could save that time (and more) while increasing visibility over your dealership’s many moving parts. A Virtual Terminal is a software service that connects with your payment terminal to digitally record all sales information.
Ursula Librizzi
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How to Take Safer Phone Payments At Your Dealership
Let’s set the stage for a typical day at your dealership. Your customers drop off their cars at your bustling service department and head out to lunch while repairs are made. A technician notices an issue and calls the customer for permission to move forward with the repair. An over-the-phone payment is made to authorize the transaction before the work is done and the customer comes by later that afternoon to pick up the car.
PayJunction Team
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