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Maintaining compliance, establishing business access controls and taking payments securely at your dealership are top priorities, but these aren’t the only responsibilities you may own as a controller. So, how do you delicately balance and maintain the several tasks you oversee daily in your role?READ MORE
The estimated global cart abandonment rate across all e-commerce sectors has reached 69.57 percent as of 2019. This raises one important question: Why are consumers jumping ship at the last minute?READ MORE
If you run or work for a business that accepts card-not-present transactions, it’s important to understand the finer points of manual card processing. While it’s easy to simply gloss over these steps, especially when you’re on the phone with a customer and want to provide a fast, positive customer experience, it’s both a security and financial risk to manually accept credit card payments carelessly.READ MORE
“Why are we using these slow EMV cards?”READ MORE
Investing in a POS credit card terminal carries obvious benefits. A combined 75 percent of consumers prefer to shop with a credit or debit card, so accepting credit cards opens your business up to a wider market than businesses that only accept cash. Some modern credit card terminals can also process alternative forms of payment, such as mobile payments. One downside is that researching credit card processing terminals can be daunting. What do you really need to know about EMV, NFC and PCI DSS?READ MORE
Let’s set the stage for a typical day at your dealership. Your customers drop off their cars at your bustling service department and head out to lunch while repairs are made. A technician notices an issue and calls the customer for permission to move forward with the repair. An over-the-phone payment is made to authorize the transaction before the work is done and the customer comes by later that afternoon to pick up the car.READ MORE