--- title: 3 Reasons to Invest in Your Veterinary Payment Technology description: Learn how your outdated payment technology is affecting your veterinary practice. image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/veterinary-payment-technology.svg --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 - Features - Solutions - Developers - [Pricing](https://www.payjunction.com/payments/pricing.html) - Resources [See a Demo](https://www2.payjunction.com/tour-payjunction) Features - EXPLORE PRODUCTS [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) - ACCEPT PAYMENTS [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH Electronic Checks](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - EXPLORE CAPABILITIES [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) Solutions - [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. 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To successfully provide exceptional patient care and client accommodations, it’s necessary to have state-of-the-art equipment and software. Pet owners take this into consideration when researching veterinary practices and clinics. How? Take your practice’s website. When a pet owner is looking for a vet, he’ll likely go to your website to gauge your suitability. If your website looks old and outdated, odds are he will assume the same about your practice. Bottom line: Old-school technology won’t cut it these days, and more and more veterinary practices and hospitals are catching on, yet so many are still using payment technology that is 10+ years old. Below we cover three reasons to upgrade your veterinary payment technology. 1. **Front-Office Crowds** Investing in your diagnostic technology means spending less time identifying patient issues. Sally-Anne Whybrow of [Veterinary Practice](https://veterinary-practice.com/article/investing-in-diagnostic-technology) agrees: "State-of-the-art point of care ultrasound systems, MRI and CT scanners offer immediate benefits, allowing for faster, more accurate and non-invasive diagnoses as well as offering better identification and management of pet diseases previously difficult to diagnose and treat.” So, you can cut down appointment times and see more patients in a given day, right? Not necessarily. Unless your front-office technology matches what you have in the exam rooms, you’re still [bound to have a bottleneck](https://blog.payjunction.com/bottleneck-effect-in-business/) when it comes to checkout. Eventually, this discrepancy will cause front-office crowding, with customers trying to pay and leave while others are arriving to check in with patients. 2. **Inconsistent Patient Records** In a modern veterinary clinic or hospital, you’re likely using a patient management system (PMS), such as [ezyVet](https://www2.payjunction.com/ezyvet-free-rates-savings-report). Using an antiquated payment terminal alongside it means you’re working in a vacuum when it comes to running transactions. Now imagine a day stacked with back-to-back appointments. With disparate systems, this requires manual, double entry and lining up transactions to services at the end of the day. Now, in addition to the bottleneck in the front office, your staff faces inconsistent records and, quite frankly, a mess of paperwork before leaving for the day. 3. **Stressed Customers** Scared and stressed customers aren’t unfamiliar to you and your staff. In fact, your team does all they can to put these delicate customers at ease. While they are well versed in handling almost every possible scenario, it’s likely that discussing the bill may be hardest. We all know veterinary fees can stack up quickly and be a heavy burden on customers. They want the best treatment for their pets, but that comes at a cost. With outdated payment technology, you’re not making it any easier for your customers to meet these bills in a timely and convenient manner. ## Invest in Your Veterinary Payment Technology Give your customers the front-office experience you’re already providing to your patients in the exam room. Upgrading your [payment technology to include features](https://blog.payjunction.com/veterinary-practice-payment-software/) like paperless payment processing, storing cards on file and recurring payment schedules will help your practice avoid the three issues described above. [Going paperless](https://blog.payjunction.com/veterinary-business-management/) means a quicker check out for you and your customers. No fiddling with printed receipts or filing cabinets. Existing customers can be charged with one-click, which automatically logs the payment history in their account. With an integrated PMS, this will be synced to the patient record. If you aren’t using a PMS, you can still benefit from automatically logged payment records that you can search for as you would with Google. Lastly, leveraging [recurring payment schedules](https://blog.payjunction.com/veterinary-payment-plans/) allows you to break up large bills into smaller amounts and bill to the customer automatically on a schedule you agree on. ## Upgrade your veterinary payment technology today. [![START NOW](https://no-cache.hubspot.com/cta/default/635739/ce77c16e-2d41-407c-a2f1-eb9679b9999a.png)](https://cta-redirect.hubspot.com/cta/redirect/635739/ce77c16e-2d41-407c-a2f1-eb9679b9999a) Why haven’t you upgraded your practice’s payment technology yet? Tell us below, we’d love to talk through ways to make this happen and improve your veterinary practice even more! [Animal Hospitals](https://blog.payjunction.com/topic/animal-hospitals) [Veterinary](https://blog.payjunction.com/topic/veterinary) --- ##### [![E-Commerce Checkout Page Testing: How and Why](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/checkout-page-testing.svg) E-Commerce Checkout Page Testing: How and Why](https://blog.payjunction.com/checkout-page-testing) ##### [![Selecting the Best Credit Card Processor for Ecommerce](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/best-credit-card-processor-ecommerce.svg) Selecting the Best Credit Card Processor for Ecommerce](https://blog.payjunction.com/best-credit-card-processor-ecommerce) ###### About Author ![Picture of Ursula Librizzi](https://blog.payjunction.com/hs-fs/hubfs/Ursula_Librizzi.jpg?width=200&height=200&name=Ursula_Librizzi.jpg) ### Ursula Librizzi Ursula is the sales and marketing operations manager for PayJunction. She oversees daily marketing tasks and liaises between the sales and marketing departments. ###### Related Posts ## [![How to Run a More Efficient Veterinary Front Office](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/veterinary-office-efficiency.svg) How to Run a More Efficient Veterinary Front Office Despite it being an overarching goal for nearly every practice manager, running the best veterinary practice is easier said than done. That’s because there’s multiple aspects to it, including maintaining efficiency, providing staff with the right tools to be successful, and ensuring patients and clients have a positive experience every time they visit.](https://blog.payjunction.com/veterinary-office-efficiency) ## [![Why You're Susceptible to a Bank Chargeback](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/credit-card-chargeback-banks.svg) Why You're Susceptible to a Bank Chargeback Previously, the only time businesses received credit card chargebacks was when a customer was unhappy with a product or service. Most business owners have, understandably, never had a chargeback. It has always been understood that if you provide good service and quality products, your customers will be happy.](https://blog.payjunction.com/credit-card-chargeback-banks) ## [![A Safer Way to Take Over the Phone Payments for Your Vet Practice](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/over-the-phone-payments-vet.svg) A Safer Way to Take Over the Phone Payments for Your Vet Practice When the integrity of transaction data is in question, prioritizing swift checkout and customer experience can be a challenge for veterinary receptionists. While it’s not uncommon for veterinary practices to take phone orders, it is likely most receptionists have worried about fraudulent or incorrect charges.](https://blog.payjunction.com/over-the-phone-payments-vet) ## Meet a Payment System You’ll Love - ###### FEATURES [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) - [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) - ###### RESOURCES [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) - [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) - ###### RESOURCES [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) ##### 800-601-0230 SIGN UP FOR OUR NEWSLETTER  Become a better advocate for your business. 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