Real solutions to streamline your business.
Featured Resource: Assess Your
Pet ownership boomed 4% in 2020 as people who shifted to remote work welcomed “pandemic puppies” and “covid kitties” into their homes. According to research from PetAge, the total number of pet-owning households in the U.S. has reached nearly 71 million, or 56 percent of households overall. The result is more pets that need to visit vets.READ MORE
Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and emergency hospital committed to providing advanced veterinary care for pets in the greater St. Louis area. It was established in 2004, and a satellite facility opened in 2017. VSS employs more than 200 staff, including doctors, administrators, vet techs, and client service representatives (CSRs).READ MORE
If the pandemic taught the veterinary industry anything, it’s that practices had to quickly adjust to changing social norms, including how to safely accept payments. Time saving and productive payment practices are a must to meet changing client behaviors and evolving payment methods.READ MORE
Going curbside was a major change for the veterinary industry due to the pandemic.READ MORE
The pandemic forced veterinary practices to quickly implement procedures for safe and healthy in-person interactions between staff and clients. It also fueled an exponential growth in contactless and digital payments, with nearly 80% of consumers worldwide changing how they pay in order to reduce contact. Together, these behavioral adjustments have forever changed how veterinary practices will handle payments made at their clinics.READ MORE
Running a veterinary practice is stressful: no two days are the same. The more that office staff can do to streamline operations, the more time is available to focus on the medical and emotional needs of animals and their families.READ MORE