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When the integrity of transaction data is in question, prioritizing swift checkout and customer experience can be a challenge for veterinary receptionists. While it’s not uncommon for veterinary practices to take phone orders, it is likely most receptionists have worried about fraudulent or incorrec...READ MORE
Having fewer, consolidated systems is preferable to managing disjointed systems that require duplicate data entry. This is exactly the reason software vendors look to integrate with other providers to deliver more features, while end users seek comprehensive solutions that meet all their needs.READ MORE
Overseeing the front office of a veterinary practice entails more than just greeting incoming clients and patients. The average day of most veterinary receptionists includes taking calls, preparing prescriptions, cleaning exam rooms, confirming appointments and processing all fees.READ MORE
No doubt your veterinary practice goes to great lengths to deliver the best veterinary customer service it can. From maintaining a clean front office to delivering the best patient care and providing a fast checkout process, you do what you can to keep clients and patients happy.READ MORE
As a veterinary receptionist, you care about maintaining a clean and orderly office so clients and patients have a comfortable experience and all practice records are accurate.READ MORE
Managing the front office of a veterinary clinic can quickly turn into a zoo (pun intended). You may have clients and patients waiting to check in, some waiting to be seen, and others wishing to check out after a checkup or procedure.READ MORE