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If you’re a veterinary practice owner or manager, there are a number of good reasons why you should prioritize ease of use when selecting practice management and financial software. For one, receptionist and admin roles often experience high turnover, so a short training period is crucial to helping your business operations run smoothly.
READ MOREDespite it being an overarching goal for nearly every practice manager, running the best veterinary practice is easier said than done. That’s because there’s multiple aspects to it, including maintaining efficiency, providing staff with the right tools to be successful, and ensuring patients and clients have a positive experience every time they visit.
READ MOREManaging patient care, operational efficiency, paperwork and client payments is a tall order. Add in multiple locations, and things get really interesting. Veterinary practitioners, office managers, receptionists and doctors all deal with this chaos somehow, but luckily, there are ways to manage multi-location veterinary hospitals and clinics with far more ease.
READ MOREIf you run a veterinary practice, it’s important to uphold your reputation to gain new clients and keep them coming back. To successfully provide exceptional patient care and client accommodations, it’s necessary to have state-of-the-art equipment and software.
READ MOREVeterinary practices commonly accept installment payments for high-cost surgeries, wellness plans and doggy daycares. Accepting these recurring payments can be a chore for front office staff, as they may need to mail authorization forms and wait to collect and verify payments.
READ MOREWhen the integrity of transaction data is in question, prioritizing swift checkout and customer experience can be a challenge for veterinary receptionists. While it’s not uncommon for veterinary practices to take phone orders, it is likely most receptionists have worried about fraudulent or incorrect charges.
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