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Ursula Librizzi

Why Payment Facilitators Hold Funds

You might be staring at your computer asking yourself, “Where is my money?”
Ursula Librizzi 12/1/2016 READ MORE
Compare Card Readers: Which Is the Fastest?

Find yourself tapping your foot impatiently, attempting small talk with the cashier or darting your eyes anywhere but at her? Sadly, awkward interactions while waiting for a card reader to complete your chip-card transaction are now expected at checkout.
Ursula Librizzi 11/10/2016 READ MORE
Why Your Old School Credit Card Swiper Is Bad for Business

Did you know the first credit card reader was created in 1979? The majority of terminals today still use that original technology. They simply run a transaction and print a paper receipt — that’s it. If you’re using an old school credit card swiper, your billing practices are decades old and, frankly, bad for business.
Ursula Librizzi 8/16/2016 READ MORE
Why You're Susceptible to a Bank Chargeback

Previously, the only time businesses received credit card chargebacks was when a customer was unhappy with a product or service. Most business owners have, understandably, never had a chargeback. It has always been understood that if you provide good service and quality products, your customers will be happy.
Ursula Librizzi 8/15/2016 READ MORE
6 Simple Ways to Strengthen Customer Relationships

If you have repeat customers knocking at your door, then you’re probably doing something right. But there’s always room for improvement, especially when it comes to maintaining a loyal customer base.
Ursula Librizzi 8/10/2016 READ MORE
How Chargebacks Can Be Friendly

Believe it or not, chargebacks can occur on accident. Friendly chargebacks result from cardholders filing disputes for misunderstood, legitimate purchases. These scenarios include:
Ursula Librizzi 7/28/2016 READ MORE