Due to the complexity of billing statements, many Merchant Account Providers practice unethical billing. In part four of this series, we will reveal padded dues and credit card assessment fees: another way providers make money by hiding fees from their customers.
In addition to the cost to run the transaction (Interchange), card brands charge dues and credit card assessment fees to cover:
Dues and credit card assessment fees are charged by the card brands and paid by Merchant Account Providers, but the fees are passed onto their customers. The card brands update dues and credit card assessment fees periodically, but they are not modified as often as Interchange.
These fees are the same for all providers, which means they are the same for you, too. Full details are included in each card brand’s Interchange guide, but here’s the typical breakdown:
These fees are charged monthly on the volume for each card brand you accept, so you should see percentages consistent with the breakdown above. However, if you’re working with a deceptive provider, your monthly statements may reflect a higher percentage for dues and assessments.
By hiding an additional markup in the dues and credit card assessment fees, your provider's fees become padded. Your statement should reflect the percentages that the card brands publish in their Interchange guides. Unethical providers know most customers won’t look at these, so they sneak in a markup. Here’s an example:
Where you find these fees on your merchant statement depends on your provider. Sometimes they are just listed under fees, or separated into another section titled Card Association Fees. By charging them, unethical providers take advantage of their customers' trust in their service.
With a little research on your part, you can determine if you’re being charged for this. Cross-check your current merchant statements with the dues and credit card assessment fees listed in the most recently published Interchange guide for each card brand.
We recommend getting a statement analysis by a professional to confirm this, as statements are complex and typically contain more than meets the eye. Work with a transparent provider to ensure you’re paying the lowest fees possible.
Have you been charged hidden fees? Are you concerned you’re getting overcharged on regulated fees? Please share below. We’d love to hear from you.