Real solutions to streamline your business.
Featured Resource: Assess Your
Merchant Statements
Marketing a service can feel like a more elusive task than marketing a product. Instead of selling a tangible product customers can see and hold, your job is to convince clients that your team can handle their project and deliver a service worth paying for. Consider these ideas to communicate the strengths of your service business.
READ MOREOur Virtual Terminal offers a number of benefits to your business, but what good is it if you’re not using it right? During your merchant account setup, our stellar support team does everything in its power to ensure that, when you log in for the first time, the Virtual Terminal is configured to fit your business needs. But like parents seeing their child off to college, we can only hope that our preactivation advice resonates with you and that you'll reach out to us when you’re in need.
READ MOREMany customers hold the Internet in the palm of their hands, making it easier than ever for them to search comparable products. Your customer service experience, on the other hand, is harder to replicate. Providing a strong, supporting foundation for your employees — who represent your brand to customers — can build the kind of stellar customer experience that develops loyalty.
READ MOREWelcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is how to add customers and their payment methods to your account.
READ MOREAs a business owner, you’re bound to run into numerous scenarios as you accept customer payments. Because there are quite a few ways a transaction can go awry, there are dozens of error codes to familiarize yourself with. By knowing what you’re capable of in the system, you can provide an informed response and accept payments with ease, ultimately reducing payment friction and generating more repeat business.
READ MOREWe understand that trying to read your merchant statements can range from frustrating to downright impossible. We can relate to this even though our risk department reviews hundreds of merchant statements every month. Our combined years of experience analyzing merchant statements have allowed us to identify the following six questions which we encourage every business owner to consider.
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