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5 Reasons to Accept Mobile Payments Now
Now that high-speed mobile connectivity permeates our society, millennial digital natives (and many older "digital immigrants") are seeking ways to leverage its benefits. That's leading them to gradually embrace newer, more seamless and secure modes of payment: from EMV credit cards and e-checks to mobile contactless payments made with smartphones and smartwatches.
Aaron Geers READ MORE
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Why Your Old School Credit Card Swiper Is Bad for Business
Did you know the first credit card reader was created in 1979? The majority of terminals today still use that original technology. They simply run a transaction and print a paper receipt — that’s it. If you’re using an old school credit card swiper, your billing practices are decades old and, frankly, bad for business.
Ursula Librizzi
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Why You're Susceptible to a Bank Chargeback
Previously, the only time businesses received credit card chargebacks was when a customer was unhappy with a product or service. Most business owners have, understandably, never had a chargeback. It has always been understood that if you provide good service and quality products, your customers will be happy.
Ursula Librizzi
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6 Simple Ways to Strengthen Customer Relationships
If you have repeat customers knocking at your door, then you’re probably doing something right. But there’s always room for improvement, especially when it comes to maintaining a loyal customer base.
Ursula Librizzi
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How Chargebacks Can Be Friendly
Believe it or not, chargebacks can occur on accident. Friendly chargebacks result from cardholders filing disputes for misunderstood, legitimate purchases. These scenarios include:
Ursula Librizzi
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A Defense for Disputed Credit Card Charges
If your business takes phone and online orders, but doesn’t collect customers' signatures for these transactions, you’re leaving your business vulnerable to chargebacks. If there is a dispute, you can’t prove the customer verified the transaction, so you lose by default. Sure, you might be able to collect a signature by faxing forms but, let’s be honest, that’s just a waste of everyone’s time.
Ursula Librizzi
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