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For Statewide Ford, the goals were clear: reduce credit card processing costs, maintain full compliance with card brand rules, and simplify payment operations across the dealership. That’s why they partnered with PayJunction, a trusted partner committed to their long-term success. With PayJunction’s SmartSurcharge program and suite of modern tools, Statewide Ford now offsets over half of their total card processing fees annually with compliant technology that protects their CSI. And, after eight years working with PayJunction, the dealership has no intention to go elsewhere. “I couldn’t be any happier,” said Stacy, the dealership’s controller, “We don’t need to look at anything else because the service is that good.”
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Most businesses don’t realize they are paying 2-3% of every credit card sale as processing fees. For many, that cost quietly piles up month after month and becomes an unnecessary drag on cash flow, EBITDA, and overall financial health, especially for small businesses. CPAs see this erosion firsthand when they analyze financial statements, reconcile expenses, or prepare year-end reports. That puts accountants in a unique position to uncover one of the most overlooked margin-recovery opportunities in today’s economy.
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Running a dealership or repair shop means every customer interaction matters, especially when it comes to payments. If your business is adding a credit card surcharge to offset processing costs, it’s critical that your staff understands the rules, communicates clearly, and avoids costly mistakes.
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If you’re already surcharging credit card payments, you’ve taken a smart step toward lowering your payment costs. But you could still be missing out, especially when it comes to debit fees and surcharge compliance. A quick check can help you spot hidden costs and avoid compliance risks.
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What is a Surcharge? A surcharge is a small fee added to credit card transactions to offset payment processing costs. It allows dealerships to protect profit margins without raising prices across the board. Offsetting credit card processing fees with surcharging is legal in most states and can be implemented without generating customer complaints, but only when done correctly. That's why PayJunction offers a wide range of surcharging materials and support to help dealers successfully offset their credit card processing costs while remaining compliant with surcharge laws.
READ MORESupply chain uncertainty. Consumer sentiment. Rising costs of goods and services. These three big things create economic uncertainty and make it difficult for merchants to navigate a profitable path forward. Each of these factors can impact costs, squeeze cash flow, and hurt the bottom line.
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