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For Statewide Ford, the goals were clear: reduce credit card processing costs, maintain full compliance with card brand rules, and simplify payment operations across the dealership. That’s why they partnered with PayJunction, a trusted partner committed to their long-term success. With PayJunction’s SmartSurcharge program and suite of modern tools, Statewide Ford now offsets over half of their total card processing fees annually with compliant technology that protects their CSI. And, after eight years working with PayJunction, the dealership has no intention to go elsewhere. “I couldn’t be any happier,” said Stacy, the dealership’s controller, “We don’t need to look at anything else because the service is that good.”
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If your dealership accepts credit or debit card payments, you're required to comply with the Payment Card Industry Data Security Standard (PCI DSS). The major card brands created PCI DSS compliance to protect sensitive and valuable cardholder data, and the newest version, PCI DSS v4.0.1, raises the bar.
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The Landscape of Payment Processing If you've ever felt like navigating the world of payment processing is unnecessarily complicated, you're not alone. There are numerous moving parts, and many payment processing companies claim to make it easy for you to accept card payments. But beneath the surface, these providers operate under very different models, each with varying pricing models, transaction fees, onboarding processes, and risk factors.
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Running a dealership or repair shop means every customer interaction matters, especially when it comes to payments. If your business is adding a credit card surcharge to offset processing costs, it’s critical that your staff understands the rules, communicates clearly, and avoids costly mistakes.
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Today’s Managed Service Providers (MSPs) have a major opportunity: take control of embedded payments to unlock new revenue and deliver better service without adding complexity. Your clients need payments that are easy to use, secure, and seamlessly integrated, and you need a partner that helps you get there faster. Here are a few attainable achievements that MSPs can quickly adopt to improve the payment experience for their clients while growing revenue for their own business.
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Quickly integrate secure, self-service IVR (Integrated Voice Response) payments using PayJunction and Twilio to boost efficiency, lower costs, and improve the customer experience.
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