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Visa recently introduced new rules for e-commerce fraud prevention. This article explains how these rules impact your online business and steps you need to follow to avoid new fees.
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Pet ownership boomed 4% in 2020 as people who shifted to remote work welcomed “pandemic puppies” and “covid kitties” into their homes. According to research from PetAge, the total number of pet-owning households in the U.S. has reached nearly 71 million, or 56 percent of households overall. The result is more pets that need to visit vets.
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A Surge in Chargebacks The COVID-19 pandemic accelerated the shift to e-commerce as businesses enacted safe, remote interaction models including curbside servicing, order ahead, and buy online pickup in store. The inability for a business to see a customer in person and run a card-present transaction on an EMV device also means that there is a higher risk for fraud and resulting chargebacks. Some chargebacks—such as duplicate transactions and processing errors—are legitimate, while others are a result of fraud or a customer dispute.
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Welcome to PJ University, where we teach you how to use PayJunction like a pro. Today’s lesson is on how to use our new electronic notification feature to review and respond to chargebacks via email and the Virtual Terminal.
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Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and emergency hospital committed to providing advanced veterinary care for pets in the greater St. Louis area. It was established in 2004, and a satellite facility opened in 2017. VSS employs more than 200 staff, including doctors, administrators, vet techs, and client service representatives (CSRs).
PayJunction Team
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If the pandemic taught the veterinary industry anything, it’s that practices had to quickly adjust to changing social norms, including how to safely accept payments. Time saving and productive payment practices are a must to meet changing client behaviors and evolving payment methods.
PayJunction Team
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