As a business owner, you’re constantly working to improve your customers’ experiences. But are you accommodating them in a secure way? It’s likely you’re overworking yourself and putting your business at risk simply for the sake of your customers’ needs. What if you could accommodate your customers without risking your business? Say hello to storing credit cards on file.
Increase Security, Decrease Storage
Storing customer card information in filing cabinets is a huge risk and leaves your business vulnerable. If the information gets into the wrong hands, customers’ cards can easily incur fraudulent charges. Plus, it takes up extra space. As your business grows, so will the filing cabinets — and subsequently the chance of theft.
With our Virtual Terminal, you’re able to securely store a customer's credit card on file. Enter the customer’s name and add as many payment methods as she’d like. You can even store ACH account information to directly debit a checking or savings account.
Account numbers are encrypted in the Virtual Terminal so only the last four digits are visible. This way you can confirm the account being charged while maintaining cardholder privacy. Even as the business owner, you can’t access cardholder data.
But wait, there’s more!
Recharge a Credit Card on File
Using an old-school terminal to recharge a customer requires him to return to your business or you to make a phone call to collect the payment. Either way, it’s a lengthy process for both you and your customers. Plus, it delays cash flow to your business's bank account.
With an ACH account or a credit card on file, you can easily recharge a customer’s card with the click of a button.
You can sort or search your customer database by first or last name, company name or customer ID number in the Virtual Terminal. Once you find the contact you wish to recharge, select the desired credit card on file and voilà! The transaction will process — no need to call your customer or have him return to the store.
From there you can email your customer a receipt to sign remotely. This protects you from the chance of a chargeback and reminds your customer of the purchase (sounds like a win-win for everyone).
A Credit Card on File Is a No Brainer
Satisfy your customers while securely running your business. Storing a customer’s credit card on file will not only improve your level of security, but enhance your business’s operations and efficiency. You’re running a successful business; the least you can do is give yourself some peace of mind.
See all our system has to offer.Request a Demo
New to the idea of storing a credit card on file? What’s your initial reaction? We’d love to hear from you.