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It can be challenging to manage patient payments, especially if you operate a membership or concierge model for your medical practice.
READ MOREEducation providers, ranging from day cares to universities, have a variety of industry-specific needs. Teachers at elementary schools might need to access dietary and emergency contact information for their students, whereas administrators at a college might need to update course information for student registration.
READ MOREIf you’ve been to an arcade, you’ve likely dealt with tokens. When you enter the arcade, you trade legal tender for tokens, which can be used to play at the arcade but have no value outside the establishment. If you win a game, you earn tickets to cash in on a prize of your choice. But you can’t use the tickets elsewhere, they have no value outside the arcade.
READ MORELet’s consider a scenario: You’re an office manager and it’s the end of the month. You have 80 monthly subscribers you need to bill for your services, which means 80 authorization forms to mail out, 80 checks to look for in the mail and 80 deposits to your business’s bank account. For those who are late making their payments, you have to follow up and impose painful late fees. This process could take a good week or two, and will start all over again in a few short weeks when the next month’s payments are due.
READ MOREWhen a customer buys a coat and decides he no longer wants it, he can visit the store and return the jacket to receive a refund. Seems simple enough. But what about when the purchase is for a service, like a deposit for a medical procedure? There’s no item to return, so the customer doesn’t have a good reason to visit to the clinic if he decides he no longer wants to go through with the procedure.
READ MOREIf you have repeat customers knocking at your door, then you’re probably doing something right. But there’s always room for improvement, especially when it comes to maintaining a loyal customer base.
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