---
title: How to Make Your Veterinary Checkout Process a Breeze
description: You can streamline your front-office checkout process and help clients get their pets home sooner with these tips.
image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/veterinary-checkout-process.svg
---

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# How to Make Your Veterinary Checkout Process a Breeze

![How to Make Your Veterinary Checkout Process a Breeze](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/veterinary-checkout-process.svg)

[![Picture of Christina Lavingia](https://blog.payjunction.com/hs-fs/hubfs/Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg?width=48&height=48&name=Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg) Christina Lavingia](https://blog.payjunction.com/author/christina-lavingia) 4/10/2018

Managing the front office of a veterinary clinic can quickly turn into a zoo (pun intended). You may have clients and patients waiting to check in, some waiting to be seen, and others wishing to check out after a checkup or procedure.

You may not know the total bill for a visit until the end of the appointment, which means clients have to wait in line to pay when they really should be focusing on their pets. With old-school credit card terminals, it’s impossible to accept payments during check-in, requiring you to do it at the end of the visit.

Luckily, there is a better way to [process your veterinary payments](https://www2.payjunction.com/payment-processing-veterinarians) that is convenient for all parties involved. After all, the comfort and health of each client’s pet is what’s most important. You can drive up your veterinary practice’s customer experience by implementing the following time-saving changes.

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## Upgrade Your EMV Terminal

If your practice has upgraded to an [EMV-certified terminal](https://blog.payjunction.com/emv-terminal-certification-explained/), congratulations! You’ve taken the right step toward protecting your business from fraud and [bank-initiated chargebacks](https://blog.payjunction.com/credit-card-chargeback-banks/). That said, we’re all too familiar with the painstakingly slow EMV processing that plagues checkout lines.

Various factors contribute to slow EMV speeds. For one, the very nature of [EMV cards](https://blog.payjunction.com/emv-chip-readers) requires unique authentication for every transaction, which takes more time than traditional magstripe processing. For another, most credit card terminals are natively installed. They connect to your network and have [middleware](https://blog.payjunction.com/emv-middleware-slows-processing-speeds/), which slows down credit card processing speeds.

The technical stuff aside, any improvement in efficiency is appreciated at your front desk (and by your clients). You can speed up your checkout queue by upgrading to a fast EMV terminal.

Do those exist? Yes! By choosing a cloud-based terminal like the [Smart Terminal](https://blog.payjunction.com/meet-smart-terminal/), you can avoid middleware, reduce your [PCI scope](https://blog.payjunction.com/pci-scope-defined/) and liability, and speed up your EMV processing. The Smart Terminal, for instance, processes chip cards in [just 3.61 seconds](https://blog.payjunction.com/card-reader-speeds-emv/). Even if the average 11 second wait time doesn’t seem like a big deal, that time really adds up. Businesses that take 30 EMV chip transactions per day save up to 22 hours annually with PayJunction’s Smart Terminal!

Additionally, the time saved is greatly appreciated by your clients, who may be concerned about their pet’s health following their surgery or procedure. By showing this courtesy to them, you can leave a lasting impression that can turn a one-time client into a life-long customer.

## Store Cards on File

Let’s take convenience one step further. What if we told you that you could save time on EMV processing and start accepting payments at the beginning of the appointment? The client already has to check in before their pet can be seen, so why not take the payment right then and there to reduce the touchpoints during a visit?

You might be thinking, “But I won’t know how much the service will cost up front.” The beauty of [cards stored on file](https://blog.payjunction.com/credit-card-on-file-benefits/) is that you don’t need to! You can take the card information securely up front and bill the amount after the appointment. This is possible with a [Virtual Terminal](https://blog.payjunction.com/virtual-terminals-everything-to-know/) that connects to your credit card reader and stores customer cards on file. To comply with PCI standards, you’ll want cardholder data to be [tokenized](https://blog.payjunction.com/tokenization-explained/), which is a superior security method that swaps out sensitive data for a random string of characters (known as a token) that has no value if breached. This method is preferable to [encryption](https://blog.payjunction.com/point-to-point-encryption-cloud/), which hides data that can be unmasked.

With tokenized cards on file, you can run the card at the beginning of the appointment and enter the final total after the client leaves. If the client is a repeat customer, you can simply process the payment without having to request the physical card. If you’re using PayJunction, cardholder data is securely stored for the lifetime of the account upon initial payment. This also means it’s stored under [PCI Level 1 security standards](https://blog.payjunction.com/payjunction-security-pci-dss-compliance/) — the highest security level available.

While they may appear small, time improvements like these can reduce [bottlenecks at checkout](https://blog.payjunction.com/bottleneck-effect-in-business/), help decrease crowds in your front office, and save time for your front desk staff. That time could be better spent on delivering quality customer service, prepping for the next appointment or getting ahead on work.

## Want more tips for saving time at your practice?

[![HEAR HOW WE HELPED ANIMAL SPECIALTY GROUP](https://no-cache.hubspot.com/cta/default/635739/ac2c113a-2b5b-472d-b35b-f679c3ede319.png)](https://cta-redirect.hubspot.com/cta/redirect/635739/ac2c113a-2b5b-472d-b35b-f679c3ede319)

Do you have any other efficiency tips to share with other vets? We’d love to hear from you!

[Animal Hospitals](https://blog.payjunction.com/topic/animal-hospitals) [EMV](https://blog.payjunction.com/topic/emv) [Cards on File](https://blog.payjunction.com/topic/cards-on-file) [Veterinary](https://blog.payjunction.com/topic/veterinary)

<https://wwww.facebook.com/sharer.php?u=https://blog.payjunction.com/veterinary-checkout-process> <https://x.com/intent/tweet?url=https://blog.payjunction.com/veterinary-checkout-process&text=How%20to%20Make%20Your%20Veterinary%20Checkout%20Process%20a%20Breeze> <https://www.linkedin.com/shareArticle?mini=true&url=https://blog.payjunction.com/veterinary-checkout-process&title=How%20to%20Make%20Your%20Veterinary%20Checkout%20Process%20a%20Breeze>

---

##### [![Increase Your Profits Using These 6 Inventory Management Tips](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/inventory-management-tips.svg) Increase Your Profits Using These 6 Inventory Management Tips](https://blog.payjunction.com/inventory-management-tips)

##### [![3dcart Expands Features for PayJunction Integration](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/3dcart-updated-features.svg) 3dcart Expands Features for PayJunction Integration](https://blog.payjunction.com/3dcart-updated-features)

###### About Author

![Picture of Christina Lavingia](https://blog.payjunction.com/hs-fs/hubfs/Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg?width=200&height=200&name=Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg)

### Christina Lavingia

Christina Lavingia delights in crafting content that helps business owners fight fraud, reduce risk and process payments with ease.

###### Related Posts

## [![Compare Card Readers: Which Is the Fastest?](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/card-reader-speeds-emv.svg) Compare Card Readers: Which Is the Fastest? Find yourself tapping your foot impatiently, attempting small talk with the cashier or darting your eyes anywhere but at her? Sadly, awkward interactions while waiting for a card reader to complete your chip-card transaction are now expected at checkout.](https://blog.payjunction.com/card-reader-speeds-emv)

## [![How to Run a More Efficient Veterinary Front Office](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/veterinary-office-efficiency.svg) How to Run a More Efficient Veterinary Front Office Despite it being an overarching goal for nearly every practice manager, running the best veterinary practice is easier said than done. That’s because there’s multiple aspects to it, including maintaining efficiency, providing staff with the right tools to be successful, and ensuring patients and clients have a positive experience every time they visit.](https://blog.payjunction.com/veterinary-office-efficiency)

## [![ezyVet Veterinary Software Now Offers PayJunction Integration](https://blog.payjunction.com/hubfs/BLOG/HERO%20IMAGES/ezyvet-veterinary-software-integration.svg) ezyVet Veterinary Software Now Offers PayJunction Integration Managing a veterinary clinic involves a lot of juggling. Between physician schedules, patient records, historical data and financial reporting, veterinary clinics require a system to help them manage the chaos. Luckily, ezyVet — a cutting-edge veterinary software provider — crafted an affordable and customizable software that fits veterinary clinics of all sizes and compositions.](https://blog.payjunction.com/ezyvet-veterinary-software-integration)

## Meet a Payment System You’ll Love

- ###### FEATURES
  
  [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html)
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- ###### BUSINESS SOLUTIONS
  
  [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists)
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- ###### RESOURCES
  
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- ###### BUSINESS SOLUTIONS
  
  [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists)

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