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Featured Resource: Assess Your
Merchant Statements
Independent sales organizations (ISOs) are companies that manage the sales and marketing of credit card processing products and services. Unlike Payment Facilitators, which provide one shared merchant account to all of their customers, ISOs underwrite each business they work with to provide them with an individual merchant account. ISOs are synonymous with Merchant Service Providers.
Christina Lavingia
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Every business needs to have a dynamic, rich website. Every business in tech needs to exceed that expectation. We have long known that we needed an updated website to reflect both our brand and our pixel-perfect engineering ethos.
Christina Lavingia
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If you’ve been in business for long (or have been a patron at an old-school establishment), you’re likely all too familiar with the dreaded credit card processing authorization form. We say “dreaded” because these forms pose a number of issues for business owners that range from cumbersome to dangerous.
Christina Lavingia
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The 2015 liability shift transferred the financial responsibility for chargebacks resulting from incorrectly processed EMV transactions away from the card brands and onto businesses. Although this shift occurred a few years ago, many businesses still use non-certified EMV terminals or rely on outdated swipers due to cost constraints, antiquated providers and lack of pressure to adopt new technology.
Christina Lavingia
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The EMV liability shift refers to the 2015 transfer of responsibility for fraudulent losses from the card brands to businesses in cases when the fraud occurred on an incorrectly processed chip card.
Christina Lavingia
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Although the card brands have recently revised their requirements around signature authorization, signatures are still the best defense in the event of a chargeback dispute as long as you’re properly processing your payments. Additionally, there are numerous instances when businesses require non-payment signatures from customers. These include terms and conditions, disclosures, disclaimers, liability waivers, privacy agreements, HIPAA agreements, warranties, etc. In the medical industry alone, this can amount to dozens of forms related to billing, on-boarding, consent, prescriptions, lab reports and care agreements that must be physically stored or scanned and stored online.
Christina Lavingia
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