--- title: How Quartet Vet Got Tails Wagging With An Integrated Payment Solution description: Quartet vet saved time, labor, and money by choosing PayJunction’s payment solution integrated with ezyVet’s cloud-connected platform. image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/quartet-vet.svg --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 - Features - Solutions - Developers - [Pricing](https://www.payjunction.com/payments/pricing.html) - Resources [See a Demo](https://www2.payjunction.com/tour-payjunction) Features - EXPLORE PRODUCTS [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) - ACCEPT PAYMENTS [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH Electronic Checks](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - EXPLORE CAPABILITIES [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) Solutions - [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. Get time back and spend it with furry patients.](https://www2.payjunction.com/payment-processing-veterinarians) - [Dental Simplify patient payments with multiple means of collection at your dental practice. Meet patient expectations and elevate the payment experience.](https://www2.payjunction.com/payment-processing-dentists) - [Auto Dealer Manage dealership payments by department, brand and location. Get automated reports for simplified end-of-day close and save on processing fees.](https://www2.payjunction.com/automotive-merchant-services) Developers - [API Documentation See how to embed omnichannel payment features into your software, using your choice of our intuitive integration methods.](https://developer.payjunction.com/) - [Developer Experience Explore the developer journey and learn how our full-service partnership model helps you maximize merchant payment adoption rates.](https://www.payjunction.com/payments/payment-api.html) - [No-code Payments Integration® Rapidly integrate payment acceptance features into any SaaS application in minutes using our easy-to-use Chrome browser extension.](https://www.payjunction.com/payments/no-code-payments-integration.html) - [Integration Marketplace Check out our growing marketplace of integrated solution partners that streamline payment acceptance and help businesses automate and scale.](https://integrations.payjunction.com/) [Pricing](https://www.payjunction.com/payments/pricing.html) Resources - [About Us Learn how our people-first culture at PayJunction helps us earn widespread recognition and awards.](https://www.payjunction.com/payments/about.html) - [Careers Join us in our pursuit to deliver exceptional experiences to customers and partners.](https://www2.payjunction.com/careers) - [Support Get helpful information about how to use features, troubleshoot problems and contact us.](https://support.payjunction.com/) - [Blog Gain useful insights into payment industry trends and PayJunction solutions.](https://blog.payjunction.com/) - [Guides Up your payment processing knowledge with our in-depth eBooks and White Papers.](https://guides.payjunction.com/) - [Tutorials Read articles and watch videos about how to use valuable features on the PayJunction platform.](https://blog.payjunction.com/topic/pj-university) # How Quartet Vet Got Tails Wagging With An Integrated Payment Solution ![How Quartet Vet Got Tails Wagging With An Integrated Payment Solution](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/quartet-vet.svg) [![Picture of PayJunction Team](https://blog.payjunction.com/hs-fs/hubfs/PayJunction%20Logo%20Cropped%20-%20Vertical%20Grey.png?width=48&height=48&name=PayJunction%20Logo%20Cropped%20-%20Vertical%20Grey.png) PayJunction Team](https://blog.payjunction.com/author/payjunction-team) 12/10/2019 [Quartet Veterinary Emergency Hospital and Quartet Veterinary Hospital - Rehabilitation](http://www.quartetvet.com/) of Cary, NC are two veterinary practices operating under the same roof: one as an emergency hospital and the other for veterinary rehabilitation and pain management. Even though the staff and financials are separated by business, the team strives to provide a seamless high-touch experience for their customers. In early 2018, Daniel Shults, operations manager, was tasked with assessing the practices’ current systems and identifying areas of improvement. The businesses had separate payroll, invoicing, and medical record systems, complicating training and administration, and widening the opportunity for errors. His goal was to consolidate various software applications and disjointed processes onto one secure, cloud-based practice management platform. ## Payment Processing Demo Schedule 15 minutes with a payments expert Get a customized PayJunction product walk-through Understand requirements and pricing Determine your SAVINGS! GET DEMO NOW ## Payment Processing Challenges Daniel needed to find a solution to alleviate the time, labor and errors associated with stand-alone payment terminals, thermal receipts, outdated paper systems and manual processes. Reconciling payments between the invoice systems, terminal batch reports and bank deposit records became a nightmare. Keying information into separate systems was prone to error and tracking down receipts and paperwork took staff away from more important duties. Complicating the matter further was the fact that Quartet’s emergency and rehab businesses each had separate and different models of payment terminals. The processes for each practice were not alike, so employees that handled check-in and discharge for both sides of the business had to be trained on two systems. The check-in and check-out process was cumbersome. If required, the staff would run a deposit transaction upon arrival. Once the appointment was finished, the discharge staff would manually key in the balance amount and run the card through the terminal again. A physical receipt was printed, signed by the customer, then stapled to the practice’s copy of the invoice before being filed away for seven years. ## Integrated Solution Daniel chose the cloud platform from [ezyVet](https://www.ezyvet.com/) because it doesn’t require a lot of proprietary hardware, features a good centralized dashboard, and could be easily customized to suit the specific needs of Quartet’s emergency and rehab businesses. Plus, Daniel liked that ezyVet has earned a good reputation in building strong relationships with value-add software partners, and had completed an integration with PayJunction’s cloud-based [payment solution](https://www2.payjunction.com/payment-processing-veterinarians). [One unified platform](https://blog.payjunction.com/ezyvet-veterinary-software-integration) allows payment information to automatically flow directly from ezyVet invoices to PayJunction’s software and [Smart Terminal](https://blog.payjunction.com/touchterminal) for [payment processing](https://www.payjunction.com/payments/payment-processing-solutions.html) and receipt management. The system allows Quartet to segment its two businesses, while user controls automatically identify the correct merchant services account. ## The Payoff Tails were wagging at Quartet in no time! Here's what Daniel and the team at Quartet experienced when switching to the PayJunction-ezyVet integrated solution: **Streamlined Setup** > It just works! PayJunction is remarkably easy to set up. I simply logged into the PayJunction dashboard, connected the cloud-powered terminal to the internet, and was up and running in less than five minutes. ![](https://blog.payjunction.com/hubfs/BLOG/QUOTE%20HEAD%20SHOTS/Daniel-Schultz.jpg) Daniel Shults Operations Manager at Quartet Veterinary Emergency Hospital and Quartet Veterinary Hospital Integrating payments was seamless, as was configuration and training. The ability to define user access controls means that staff transacting at rehab or emergency share the same computer and terminal to login to the payment portal. There is no juggling between systems, and transactions are automatically assigned to the right batch based on business credentials. **Operational Efficiencies** The PayJunction solution is entirely [paperless](https://blog.payjunction.com/veterinary-business-management). The customer-facing, cloud-powered terminal looks great on the counter and is fast and easy to use. It accepts [EMV chip cards](https://blog.payjunction.com/emv-chip-readers), digital wallets via the tap of smartphones and wearables, and traditional magnetic-stripe cards. Invoice amounts are automatically sent to the PayJunction system and displayed on the terminal. Customers simply approve the amount, sign the terminal screen and choose to receive a digital or printed receipt. All transaction histories are stored in the cloud, and can be retrieved in seconds by accessing the portal to search fields including customer name, date, transaction amount, and so on. "Transaction accuracy, as well as error tracking and resolution, have saved a lot of time and headaches for our staff. Keying errors have been virtually eliminated due to the integration of the invoicing and payment systems. When we do need to research transactions, a few simple clicks locates the digital records, which is so much faster than manually searching through stacks of paper files. And we can simply email receipts and supporting documentation directly through the portal, improving the customer experience." [Reconciliation](https://blog.payjunction.com/veterinary-reporting) is a breeze. Quartet staff simply run the ezyVet end-of-day wizard and the PayJunction batch report. If they match, that’s it. “What used to take about 20 minutes a night now takes five. All that other extraneous work went completely away.” PayJunction allows Quartet to securely store customer and card details in the cloud. This is convenient for [recurring payments](https://www.payjunction.com/payments/recurring-payments.html), and also [expedites the discharge process](https://blog.payjunction.com/veterinary-checkout-process) since the card captured at check-in does not need to be presented again. **Peace of Mind** PayJunction’s solution meets the highest security standards. EMV protects against certain types of fraud as well as chargebacks stemming from the liability shift. Actual card or electronic check data is replaced with tokens for storing in the cloud to use for future billing. And since the entire solution is cloud-based and hosted at PayJunction’s PCI Level 1 data center, the scope of data related to [PCI compliance](https://blog.payjunction.com/pci-dss-compliance-checklist) is greatly minimized, simplifying the annual PCI validation process. PayJunction offers [remote signature capture](https://www.payjunction.com/payments/signature-capture.html) to obtain approval for services and procedures when a customer is no longer present at Quartet. The staff member calls the customer to explain the charges and the system sends a digital receipt via email that they sign electronically and send back. This creates a digital record of consent that protects against disputes and chargebacks. “We obtain signatures on about 70% of these transactions, which helps with regard to compliance. It certainly gives me more peace of mind.” **People You Can Trust** > ezyVet and PayJunction made our practice run smoother. The time saved allows us to focus more on serving the needs of our customers and their pets. The systems work so well together that we rarely need to call customer support. When we do, the service teams are friendly, knowledgeable, and quick to resolve any issues. ![](https://blog.payjunction.com/hubfs/BLOG/QUOTE%20HEAD%20SHOTS/Daniel-Schultz.jpg) Daniel Shults Operations Manager at Quartet Veterinary Emergency Hospital and Quartet Veterinary Hospital PayJunction prides itself on a people-first philosophy that values long-term relationships over short-term profits. Transparent pricing, ethical billing practices and an award-winning support team combine to elevate the payment experience. ## Watch the webinar to hear more about clinic optimization from Daniel at Quartet Vet. [![DOWNLOAD NOW](https://no-cache.hubspot.com/cta/default/635739/541cb562-b562-43ee-ab90-5a1d0891ee1c.png)](https://cta-redirect.hubspot.com/cta/redirect/635739/541cb562-b562-43ee-ab90-5a1d0891ee1c) How do you see the integration helping your veterinary hospital or clinic? Tell us below! [Animal Hospitals](https://blog.payjunction.com/topic/animal-hospitals) [Case Study](https://blog.payjunction.com/topic/case-study) [Veterinary](https://blog.payjunction.com/topic/veterinary) --- ##### [![Credit Card Payment Processing Fees Explained](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/credit-card-processing-explained.svg) Credit Card Payment Processing Fees Explained](https://blog.payjunction.com/credit-card-processing-explained) ##### [![Why Updating Your POS System is So Important](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/pos-system-update.svg) Why Updating Your POS System is So Important](https://blog.payjunction.com/pos-system-update) ###### About Author ![Picture of PayJunction Team](https://blog.payjunction.com/hs-fs/hubfs/PayJunction%20Logo%20Cropped%20-%20Vertical%20Grey.png?width=200&height=200&name=PayJunction%20Logo%20Cropped%20-%20Vertical%20Grey.png) ### PayJunction Team Content written by the PayJunction team encompasses broad business topics including marketing, brick-and-mortar business operations and management. ###### Related Posts ## [![ezyVet Veterinary Software Now Offers PayJunction Integration](https://blog.payjunction.com/hubfs/BLOG/HERO%20IMAGES/ezyvet-veterinary-software-integration.svg) ezyVet Veterinary Software Now Offers PayJunction Integration Managing a veterinary clinic involves a lot of juggling. Between physician schedules, patient records, historical data and financial reporting, veterinary clinics require a system to help them manage the chaos. Luckily, ezyVet — a cutting-edge veterinary software provider — crafted an affordable and customizable software that fits veterinary clinics of all sizes and compositions.](https://blog.payjunction.com/ezyvet-veterinary-software-integration) ## [![How Integrated Payments Helped Park West Vet Easily Adopt Curbside Servicing](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/park-west-vet.svg) How Integrated Payments Helped Park West Vet Easily Adopt Curbside Servicing Park West Veterinary Associates is an independent small animal general practice that has been serving the community of Mt. Pleasant, South Carolina since 2003. They operate 2 businesses co-located in one building: a wellness, therapy and surgery center, and a boarding and day care facility. The practice employs 45 caretakers, including 7 veterinarians.](https://blog.payjunction.com/park-west-vet) ## [![Survey Says: Veterinary Practices Save Time and Money with Integrated Payments](https://blog.payjunction.com/hubfs/BLOG/HERO%20IMAGES/ezyvet-time-savings.svg) Survey Says: Veterinary Practices Save Time and Money with Integrated Payments Running a veterinary practice is stressful: no two days are the same. The more that office staff can do to streamline operations, the more time is available to focus on the medical and emotional needs of animals and their families.](https://blog.payjunction.com/ezyvet-time-savings) ## Meet a Payment System You’ll Love - ###### FEATURES [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) - [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) - ###### RESOURCES [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) - [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) - ###### RESOURCES [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) ##### 800-601-0230 SIGN UP FOR OUR NEWSLETTER  Become a better advocate for your business. Get Email Updates GO Thank you for subscribing! PayJunction is a Level 1 PCI Compliant Provider. PayJunction is a registered ISO of PNC Bank, N.A., Pittsburgh, PA. © 2026 PayJunction. All rights reserved. [Privacy Policy](https://support.payjunction.com/hc/en-us/articles/211053648) and [Terms of Use](https://support.payjunction.com/hc/en-us/articles/211053628). ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "PayJunction Team" }, "dateModified" : "2024-02-27", "datePublished" : "2019-12-10", "description" : "Quartet vet saved time, labor, and money by choosing PayJunction’s payment solution integrated with ezyVet’s cloud-connected platform.", "headline" : "How Quartet Vet Got Tails Wagging With An Integrated Payment Solution", "image" : { "@type" : "ImageObject", "url" : "https://cdn2.hubspot.net/hubfs/635739/BLOG/FEATURED%20IMAGES/quartet-vet.svg" }, "mainEntityOfPage" : "https://blog.payjunction.com/quartet-vet", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://cdn2.hubspot.net/hubfs/635739/logo-400px.png" }, "name" : "PayJunction" } } ```