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If you’re like most business owners, you store every printed receipt from your credit card terminal and provide copies to your customers. It may be a routine you consider a best practice to protect your business, but the cost to maintain and store printed receipts significantly eats into your profits.READ MORE
Collecting a signature for a payment is pretty straight forward, right? You print a receipt, the customer signs it, you file the signed receipt and you’re done. Sure this works, but there are so many downsides to collecting signatures on paper receipts, including chargebacks, costs and damage to the environment.READ MORE
If you’ve been in business for long (or have been a patron at an old-school establishment), you’re likely all too familiar with the dreaded credit card processing authorization form. We say “dreaded” because these forms pose a number of issues for business owners that range from cumbersome to dangerous.READ MORE
If you’re still receiving your monthly merchant statement by mail, you’re doing yourself (and the environment) a disservice. Technological advancements have improved the transfer of information, yet so many business owners still opt for paper merchant statements.READ MORE
Rogers & Rogers is your typical multi-location auto dealership. Sherice Gonzales, the dealership’s customer relationships manager, interacts daily with numerous customers. For her and other staff members, each day is busy as Rogers & Rogers features various brands at multiple locations.READ MORE
Although the card brands have recently revised their requirements around signature authorization, signatures are still the best defense in the event of a chargeback dispute as long as you’re properly processing your payments. Additionally, there are numerous instances when businesses require non-payment signatures from customers. These include terms and conditions, disclosures, disclaimers, liability waivers, privacy agreements, HIPAA agreements, warranties, etc. In the medical industry alone, this can amount to dozens of forms related to billing, on-boarding, consent, prescriptions, lab reports and care agreements that must be physically stored or scanned and stored online.READ MORE