---
title: 5 Benefits of Signature Capture
description: "Discover the many benefits of signature capture: Eliminate chargebacks, cut paper costs, help the environment and more."
image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/signature-capture.svg
---

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- EXPLORE PRODUCTS
  
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- ACCEPT PAYMENTS
  
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- EXPLORE CAPABILITIES
  
  [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html)

Solutions

- [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. Get time back and spend it with furry patients.](https://www2.payjunction.com/payment-processing-veterinarians)
- [Dental Simplify patient payments with multiple means of collection at your dental practice. Meet patient expectations and elevate the payment experience.](https://www2.payjunction.com/payment-processing-dentists)
- [Auto Dealer Manage dealership payments by department, brand and location. Get automated reports for simplified end-of-day close and save on processing fees.](https://www2.payjunction.com/automotive-merchant-services)

Developers

- [API Documentation See how to embed omnichannel payment features into your software, using your choice of our intuitive integration methods.](https://developer.payjunction.com/)
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- [Integration Marketplace Check out our growing marketplace of integrated solution partners that streamline payment acceptance and help businesses automate and scale.](https://integrations.payjunction.com/)

[Pricing](https://www.payjunction.com/payments/pricing.html)

Resources

- [About Us Learn how our people-first culture at PayJunction helps us earn widespread recognition and awards.](https://www.payjunction.com/payments/about.html)
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- [Guides Up your payment processing knowledge with our in-depth eBooks and White Papers.](https://guides.payjunction.com/)
- [Tutorials Read articles and watch videos about how to use valuable features on the PayJunction platform.](https://blog.payjunction.com/topic/pj-university)

# 5 Benefits of Signature Capture

![5 Benefits of Signature Capture](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/signature-capture.svg)

[![Picture of Ursula Librizzi](https://blog.payjunction.com/hs-fs/hubfs/Ursula_Librizzi.jpg?width=48&height=48&name=Ursula_Librizzi.jpg) Ursula Librizzi](https://blog.payjunction.com/author/ursula-librizzi) 11/19/2018

Collecting a signature for a payment is pretty straight forward, right? You print a receipt, the customer signs it, you file the signed receipt and you’re done. Sure this works, but there are so many downsides to collecting signatures on paper receipts, including chargebacks, costs and damage to the environment.

To minimize these negative side effects, we created signature capture:

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## 5 Benefits of Signature Capture

1. **Eliminate the chance of [chargebacks](https://blog.payjunction.com/tag/chargebacks/)**. The best defense against a chargeback is a signature verifying the purchase. Though paper receipts feature signatures, they often fade, get damaged or lost. This renders paper receipts useless when faced with three types of chargebacks: [bank-initiated](https://blog.payjunction.com/credit-card-chargeback-banks/), customer-initiated and [friendly chargebacks](https://blog.payjunction.com/friendly-chargebacks/).
2. **[Cut costs](https://blog.payjunction.com/printed-receipts-cost//) of paper receipt resources**. Regularly printing paper receipts comes with a significant cost; you need to purchase a printer, keep stock of paper rolls and printer ink and maintain storage space. If you’re a large business, storing receipts may require a courier service to pick up and drop off receipts. With signature capture, all of these costs are eliminated.
3. **Reduce your [environmental footprint](https://blog.payjunction.com/paper-receipts-impact/)**. Paper receipts cannot be recycled because they are printed on thermal paper, adding to the already overwhelming amount of non-recyclable waste on our planet. Producing paper receipts also requires large amounts of natural resources. One year of production uses 1 billion gallons of water, 150 million gallons of oil and 10 million trees in the U.S. alone.
4. **Align with your customers’ preferences**. The [Virtual Terminal](https://blog.payjunction.com/virtual-terminal-credit-card-processing) gives customers the option to email or print receipts. Did you know [90 percent](http://www.triplepundit.com/2012/09/ereceipts-convince-shoppers-electronic-receipts-better-greener-option/) of individuals prefer digitally stored receipts (e.g., Gmail) over paper receipts? Instead of always printing a customer copy, signature capture allows you to simply [email them a digital copy of their receipt](https://support.payjunction.com/hc/en-us/articles/214463227-How-do-I-email-a-receipt-to-a-customer-).
5. **Build an email marketing list**. Signature capture lets you build a list of contacts. Whether they’re one-time or repeat customers, keep them engaged about promotions, sales, new products or industry news. This will drive sales and customer loyalty.

Signature capture benefits your business, your customers and the environment. Go paperless, streamline checkout and satisfy your customers — all with one simple solution.

## Is your terminal up to date? Speak with an expert today!

So easy to use! Love the security and features like easy address search, re-charge, customer name search, and reports! Great format and design and so easy to navigate!

Aayer May 1, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/trustpilot-logo.png)

PayJunction has made our credit card processing and deposits easier than ever!

Cyndi L. January 17, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/capterra-logo.png)

PayJunction is a great asset to our office! Easy to use and amazing customer service! We have not been disappointed!

Mrs. Office Mgr May 2, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/trustpilot-logo.png)

A hidden gem! PayJunction may not be the biggest payment processor, but they have some amazing features and an excellent support team.

Jason H. July 19, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/g2crowd-logo.png)

I love, love, love using PayJunction they truly are 5 star across the board.

Anna H. February 26, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/capterra-logo.png)

I have used your services since your company just started and I am happy with everything. Thank you for making my job easy. Your technical department is always available to assist, if ever needed.

Faith May 1, 2018

![](https://blog.payjunction.com/hubfs/CLIENTS%20LOGOS/trustpilot-logo.png)

Are you trying to go paperless? Do you think signature capture would change your business for the better? Let us know below!

*Editor's Note: This post was originally published in February 2017 and has been updated for comprehensiveness and accuracy.*

[Electronic Receipt](https://blog.payjunction.com/topic/electronic-receipt) [Paperless](https://blog.payjunction.com/topic/paperless) [Merchant Account](https://blog.payjunction.com/topic/merchant-account) [Chargebacks](https://blog.payjunction.com/topic/chargebacks)

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---

##### [![5 Ways to Convert Holiday Shoppers Into Forever Customers](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/convert-holiday-shoppers.svg) 5 Ways to Convert Holiday Shoppers Into Forever Customers](https://blog.payjunction.com/convert-holiday-shoppers)

##### [![What Is ISO Credit Card Processing?](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/iso-credit-card-processing.svg) What Is ISO Credit Card Processing?](https://blog.payjunction.com/iso-credit-card-processing)

###### About Author

![Picture of Ursula Librizzi](https://blog.payjunction.com/hs-fs/hubfs/Ursula_Librizzi.jpg?width=200&height=200&name=Ursula_Librizzi.jpg)

### Ursula Librizzi

Ursula is the sales and marketing operations manager for PayJunction. She oversees daily marketing tasks and liaises between the sales and marketing departments.

###### Related Posts

## [![Elevate the Customer Experience With Our ZeroTouch Terminal](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/touchterminal.svg) Elevate the Customer Experience With Our ZeroTouch Terminal Editor’s Note: This post was originally published in November 2019 and has been updated to include helpful information about features of the ZeroTouch Terminal that eliminate unnecessary touch points between customers and employees in the wake of the COVID-19 crisis.](https://blog.payjunction.com/zerotouch)

## [![The Benefits of Custom Business Receipts](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/custom-receipts.svg) The Benefits of Custom Business Receipts We’ve all been there. You’re sorting through receipts and one catches your eye. You think ‘What is this for? What did I even buy?’ You search the receipt for any minuscule clue to jog your memory. Nothing. Now you’re panicking over an unrecognizable $150 charge.](https://blog.payjunction.com/custom-receipts)

## [![Four Ways to Reduce the Spread of Germs at the Checkout](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/reduce-germs-checkout.svg) Four Ways to Reduce the Spread of Germs at the Checkout COVID-19 has forced us all to evaluate social interactions, and has underscored the importance of washing our hands and sanitizing surfaces to reduce chances of transmission.](https://blog.payjunction.com/reduce-germs-checkout)

## Meet a Payment System You’ll Love

- ###### FEATURES
  
  [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html)
- [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8)
- ###### BUSINESS SOLUTIONS
  
  [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists)
- ###### RESOURCES
  
  [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html)
- [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/)

- ###### RESOURCES
  
  [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/)
- ###### BUSINESS SOLUTIONS
  
  [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists)

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