--- title: Increase Your Oversight With User Access Controls description: PayJunction’s Virtual Terminal lets business owners control what actions staff members can take, providing owners with more transparency and customization. image: https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/user-access-control-benefits.svg --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 - Features - Solutions - Developers - [Pricing](https://www.payjunction.com/payments/pricing.html) - Resources [See a Demo](https://www2.payjunction.com/tour-payjunction) Features - EXPLORE PRODUCTS [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) - ACCEPT PAYMENTS [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH Electronic Checks](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - EXPLORE CAPABILITIES [Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integration Marketplace](https://integrations.payjunction.com/) [Remote Signature](https://www.payjunction.com/payments/signature-capture.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) Solutions - [Veterinary Streamline payment workflows and get paid faster with up-front deposits and payment schedules for high-cost procedures. Get time back and spend it with furry patients.](https://www2.payjunction.com/payment-processing-veterinarians) - [Dental Simplify patient payments with multiple means of collection at your dental practice. Meet patient expectations and elevate the payment experience.](https://www2.payjunction.com/payment-processing-dentists) - [Auto Dealer Manage dealership payments by department, brand and location. Get automated reports for simplified end-of-day close and save on processing fees.](https://www2.payjunction.com/automotive-merchant-services) Developers - [API Documentation See how to embed omnichannel payment features into your software, using your choice of our intuitive integration methods.](https://developer.payjunction.com/) - [Developer Experience Explore the developer journey and learn how our full-service partnership model helps you maximize merchant payment adoption rates.](https://www.payjunction.com/payments/payment-api.html) - [No-code Payments Integration® Rapidly integrate payment acceptance features into any SaaS application in minutes using our easy-to-use Chrome browser extension.](https://www.payjunction.com/payments/no-code-payments-integration.html) - [Integration Marketplace Check out our growing marketplace of integrated solution partners that streamline payment acceptance and help businesses automate and scale.](https://integrations.payjunction.com/) [Pricing](https://www.payjunction.com/payments/pricing.html) Resources - [About Us Learn how our people-first culture at PayJunction helps us earn widespread recognition and awards.](https://www.payjunction.com/payments/about.html) - [Careers Join us in our pursuit to deliver exceptional experiences to customers and partners.](https://www2.payjunction.com/careers) - [Support Get helpful information about how to use features, troubleshoot problems and contact us.](https://support.payjunction.com/) - [Blog Gain useful insights into payment industry trends and PayJunction solutions.](https://blog.payjunction.com/) - [Guides Up your payment processing knowledge with our in-depth eBooks and White Papers.](https://guides.payjunction.com/) - [Tutorials Read articles and watch videos about how to use valuable features on the PayJunction platform.](https://blog.payjunction.com/topic/pj-university) # Increase Your Oversight With User Access Controls ![Increase Your Oversight With User Access Controls](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/user-access-control-benefits.svg) [![Picture of Christina Lavingia](https://blog.payjunction.com/hs-fs/hubfs/Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg?width=48&height=48&name=Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg) Christina Lavingia](https://blog.payjunction.com/author/christina-lavingia) 2/2/2017 We all know the trope “with great power comes great responsibility.” With old-school terminals, limiting access or tracking staff payment activity isn’t possible. So in the case of a questionable refund or charge, no individual staff member can be held accountable. With [Virtual Terminals](https://blog.payjunction.com/virtual-terminals-everything-to-know/) like ours, user activity is logged so the user who runs, edits or refunds a transaction is associated with the activity. An administrator is required to add new users and customize access. From the main page click “More” and then “Users” under the settings section. Click “New User” in the top right, from here specify the user type. Admins are granted full access, whereas users can be restricted from issuing refunds, manually settling batches, processing recurring transactions and viewing transactions and reports. Users can also be restricted to specific accounts to ensure transactions for different departments or locations are kept separate. All user activity is logged, so transactions can be searched by user. Users can also add notes to transactions if needed. ## Payment Processing Demo Schedule 15 minutes with a payments expert Get a customized PayJunction product walk-through Understand requirements and pricing Determine your SAVINGS! GET DEMO NOW ## Select Which Employees Can Process Refunds and Recurring Transactions As a business owner, you might have stipulations in your return policy or recurring billing setup. If that’s the case, you might want to authorize these transactions yourself or limit who can. With PayJunction’s Virtual Terminal, you can protect your business from [employee refund fraud](http://www.ifpo.org/resource-links/articles-and-reports/crime-violence-and-terrorism/internal-fraud-in-a-retail-environment/) and ensure that your employees follow your preferred protocols. Supervisors, office managers and anyone else you’d like to run these transaction types can do so with a few quick clicks; others can be restricted. ## Restrict Access to Reports and Transaction Histories The Virtual Terminal equips business owners with powerful insights automatically, without the use of Excel or manual tallying of sales totals. These reports shed light on department, location or total sales over time and year over year. It’s sensitive information that many owners might not want their employees to have access to. With a simple user edit, you can restrict access to these business insights and keep sensitive information on a need-to-know basis. You can restrict users from seeing others’ transactions as well. ## Limit Which Users Can Manually Settle Batches Similarly, you might want someone who’s trained in the financial tasks of your [merchant credit card processing](https://blog.payjunction.com/merchant-credit-card-processing/) to settle batches. To keep your reporting accurate and error-free, you can simply grant this permission to the employees of your choosing and set restrictions for employees who aren’t approved for this task to avoid errors. ## Grant Access to Employees by Location and Department Employees who have access to information they don’t need can become confused and overwhelmed. If your business has multiple locations or departments, you can restrict employees to transaction records relevant to their department or location. If some employees work at multiple locations, you can give them permission to access account information for all applicable stores or departments. This keeps accountability easy to maintain across your business’s operations. Because your users have their own accounts in the Virtual Terminal, you can gain transparency and peace of mind by monitoring every action taken by each employee. ## Want more product information? Subscribe to our newsletter! Do you currently struggle with accountability and staff management using your current payment processing software? Let us know how this feature would benefit your business in the comments section below. [PJ University](https://blog.payjunction.com/topic/pj-university) [Security](https://blog.payjunction.com/topic/security) [Transparency](https://blog.payjunction.com/topic/transparency) [Virtual Terminal](https://blog.payjunction.com/topic/virtual-terminal) [Enterprise Business](https://blog.payjunction.com/topic/enterprise-business) --- ##### [![Meet All Your Needs With Customizable Virtual Terminal](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/virtual-terminal-customization.svg) Meet All Your Needs With Customizable Virtual Terminal](https://blog.payjunction.com/virtual-terminal-customization) ##### [![Make Recurring Billing Convenient and Paperless](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/recurring-billing-benefits.svg) Make Recurring Billing Convenient and Paperless](https://blog.payjunction.com/recurring-billing-benefits) ###### About Author ![Picture of Christina Lavingia](https://blog.payjunction.com/hs-fs/hubfs/Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg?width=200&height=200&name=Christina%20Lavingia%2c%20Content%20Marketing%20Manager.jpg) ### Christina Lavingia Christina Lavingia delights in crafting content that helps business owners fight fraud, reduce risk and process payments with ease. ###### Related Posts ## [![The Biggest Credit Card Processing Pitfalls](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/credit-card-processing-pitfalls.svg) The Biggest Credit Card Processing Pitfalls We’re intimately aware of how credit card processing can be a nightmare.](https://blog.payjunction.com/credit-card-processing-pitfalls) ## [![How to Use PayJunction Invoices Feature to Request for Payment](https://blog.payjunction.com/hubfs/BLOG/FEATURED%20IMAGES/invoice-payment-email-request.svg) How to Use PayJunction Invoices Feature to Request for Payment Welcome to PJ University, where we teach you how to use PayJunction like a pro. Our invoicing capabilities allow your customers to pay an invoice using their computer, smartphone, or tablet. This will help streamline payments, improve cash flow, and help keep sensitive cardholder information secure.](https://blog.payjunction.com/invoice-payment-email-request) ## [![How Kenwood Hearing Centers Streamlined Operations with an Integrated Payment Solution](https://blog.payjunction.com/hubfs/Integrated_Payment_Solution.svg) How Kenwood Hearing Centers Streamlined Operations with an Integrated Payment Solution Kenwood Hearing Centers is an independent hearing aid and audiology practice that was established in Santa Rosa, California in 1959. The Diles family has run the business since 1981 and currently operates six locations across the North Bay area.](https://blog.payjunction.com/kenwood-hearing-centers) ## Meet a Payment System You’ll Love - ###### FEATURES [No-code Payments Integration®](https://www.payjunction.com/payments/no-code-payments-integration.html) [ZeroTouch Terminal](https://www.payjunction.com/payments/smart-terminal.html) [Portable Terminal](https://www.payjunction.com/payments/portable-credit-card-reader-terminal.html) [Invoices](https://www.payjunction.com/payments/electronic-invoices.html) [ACH](https://www.payjunction.com/payments/ach-payments.html) [SmartSurcharge®](https://www.payjunction.com/payments/smart-surcharge.html) [Cards on File](https://www.payjunction.com/payments/store-credit-card-info.html) [Recurring Billing](https://www.payjunction.com/payments/recurring-payments.html) - [Ecommerce](https://www.payjunction.com/payments/ecommerce-merchant-services.html) [Customization](https://www.payjunction.com/payments/custom-payment-software.html) [Remote Signatures](https://www.payjunction.com/payments/signature-capture.html) [Rapid Refunds](https://www.payjunction.com/payments/credit-card-refund.html) [Multi-Location](https://www.payjunction.com/payments/enterprise-payments.html) [Sales Reports](https://www.payjunction.com/payments/sales-reports.html) [Search and Export](https://www.payjunction.com/payments/transaction-history-search.html) [Mobile App](https://itunes.apple.com/us/app/payjunction/id1324839420?ls=1&mt=8) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) - ###### RESOURCES [Product Overview](https://www.payjunction.com/payments/payment-processing-solutions.html) [Integrations](https://integrations.payjunction.com/) [Blog](https://blog.payjunction.com/) [Guides](https://guides.payjunction.com/) [Support](https://support.payjunction.com/) [Service Status](https://status.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) - [Trust Center](https://trust.payjunction.com/) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [Pricing](https://www.payjunction.com/payments/pricing.html) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) - ###### RESOURCES [Integrations](https://integrations.payjunction.com/) [Guides](https://guides.payjunction.com/) [Tutorials](https://blog.payjunction.com/tag/pj-university/) [API](https://www.payjunction.com/payments/payment-api.html) [Request a Demo](https://www2.payjunction.com/payjunction-demo) [About Us](https://www.payjunction.com/payments/about.html) [Careers *HIRING*](https://www2.payjunction.com/careers) [Press](https://media.payjunction.com/) [Trust Center](https://trust.payjunction.com/) [Service Status](https://status.payjunction.com/) - ###### BUSINESS SOLUTIONS [Auto Dealers](https://www2.payjunction.com/automotive-merchant-services) [Veterinary](https://www2.payjunction.com/payment-processing-veterinarians) [Dentistry](https://www2.payjunction.com/payment-processing-dentists) ##### 800-601-0230 SIGN UP FOR OUR NEWSLETTER  Become a better advocate for your business. Get Email Updates GO Thank you for subscribing! PayJunction is a Level 1 PCI Compliant Provider. PayJunction is a registered ISO of PNC Bank, N.A., Pittsburgh, PA. © 2026 PayJunction. All rights reserved. [Privacy Policy](https://support.payjunction.com/hc/en-us/articles/211053648) and [Terms of Use](https://support.payjunction.com/hc/en-us/articles/211053628). ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Christina Lavingia" }, "dateModified" : "2023-03-13", "datePublished" : "2017-02-02", "description" : "PayJunction’s Virtual Terminal lets business owners control what actions staff members can take, providing owners with more transparency and customization.", "headline" : "Increase Your Oversight With User Access Controls", "image" : { "@type" : "ImageObject", "url" : "https://cdn2.hubspot.net/hubfs/635739/BLOG/FEATURED%20IMAGES/user-access-control-benefits.svg" }, "mainEntityOfPage" : "https://blog.payjunction.com/user-access-control-benefits", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://cdn2.hubspot.net/hubfs/635739/logo-400px.png" }, "name" : "PayJunction" } } ```