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Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and emergency hospital committed to providing advanced veterinary care for pets in the greater St. Louis area. It was established in 2004, and a satellite facility opened in 2017. VSS employs more than 200 staff, including doctors, administrators, vet techs, and client service representatives (CSRs).
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Running a law firm is hectic and stressful, and filled with paperwork. Law practitioners juggle their time managing multiple clients, contract revisions and court-enforced mandates and deadlines. Office staff must ensure that the legal team has the information and tools necessary to quickly address client needs. Furthermore, when it comes to the financial side of the business, partners require access to reports and analytics to measure performance that helps drive decisions.
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Recent advances in digital technologies such as electronic document delivery and e-signatures have helped law firms modernize their practices. And the crisis caused by COVID-19 forced many lawyers to quickly implement new ways, such as video and phone consultations and curbside drop-off and pick-up for contracts, to safely interact with clients in order to adhere to social distancing guidelines.
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The COVID-19 crisis has resulted in the rise of telephone and video appointments, curbside pickup, and other practices that support social distancing. Business owners who primarily engage with clients in person—from retailers, to specialty medical practices, dentists, veterinarians and auto repair services—are implementing solutions to allow staff to safely interact with customers. One way to do this is to process payments away from an in-person checkout counter by sending customers an invoice payment request for an amount due.
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New York Family Dentistry is a Brooklyn-area oral health, orthodontic and cosmetic surgery practice that operates in three locations—soon to be four—and takes pride in being able to provide each and every patient with dental services to achieve their individual needs. Their goal is for their patients to understand the importance of how good oral health contributes to personal well-being.
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The CDC has issued guidance for businesses to prevent and slow the spread of COVID-19 and lower the impact in their workplace. One of the focus areas addresses the need to maintain healthy business operations, including a proposal that businesses implement practices to support social distancing if recommended by state and local health authorities.
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